Question about HP Officejet 7310 All-In-One Printer

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Hp 7310 does notbrecognize new color printer cart.

The printer doesnt recognize the new color printer cart.

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  • 385 Answers

  1. Press the Setup button.
  2. Use the arrow keys to select Tools and then press the OK button.
  3. Select Clean Print Cartridge and then press OK . The device prints a test page.
  4. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
  5. Open the Printer Toolbox . There are two ways to do this:
    • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
    • If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
  6. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available.
  7. Discard or recycle the page that prints.
If still having problems, swap out the cartridge.
Hope this helps
Regards

Posted on Apr 19, 2009

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Hi,

1. Press the Setup button.
  1. Use the arrow keys to select Tools and then press the OK button.
  2. Select Clean Print Cartridge and then press OK . The device prints a test page.
  3. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
  4. Open the Printer Toolbox . There are two ways to do this:
    • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
    • If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
  5. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.
  6. Remove and re-insert, while the product is switched on.
If still bad, swap out the cartridge.

Hope this helps
Regards

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