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Can't find my WEP key

I'm trying to connect to my wireless router with my DSi but I can not find my WEP key. Where can I find it?

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By defaul, your WEP key is the serial number of the router, located in label in the bottom of the unit.

Posted on Apr 19, 2009

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To find it you first have to connect to your router via a cable.
Then type in your wireless router's IP address into the address bar of your web browser.
This is usually 192.168.1.1.or 192.168.0.1, but you can make sure by opening a command prompt (Win-key+R), type cmd and in the following window ipconfig. The IP address you are looking for is the one for the Default Gateway, that's your router.You may be asked for a username and password.
If you don't know what it is you will need to reset the settings on your router by holding the reset button on the back fo your router for 10 seconds.
Important!: By resetting the router to factory defaults you will erase any settings that you modified, including your WEP key!
If you have never changed your password, then look into your router's manual or go to the website of your router's manufacturer and go to their help page.
Once you have accessed your router, you can view your wireless security settings and you will find your WEP key. (Just go through the tabs for your wireless settings.)

Note: If you have to reset the configuration of your router you may have to set up the wireless security altogether again.

Note2: Your WEP key is NOT your serial number on your router, it won't work.

Posted on Apr 19, 2009

  •  C. Dante
    C. Dante Apr 19, 2009

    I forgot to mention:
    You can always look at this page for the default router password. If you never changed you password for the router page, you might find it here. - Try this before you reset your router.

    If you have any more questions, just come back here and leave a comment - I'm happy to help.


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1 Answer

I can not connect to the internet it keeps saying error code:051099 -1


Error Code: 051099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID.

Jul 10, 2010 | Nintendo DSi White Console

1 Answer

Not letting me log on to internet


Error Code: 51099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID.

Jun 26, 2010 | Nintendo DSi White Console

1 Answer

On poke'mon platnium I tried using the gts wi-fi system but it would not work. Why? error code 51099


Error Code: 51099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID.

Jun 20, 2010 | Nintendo DS Console

1 Answer

Error code:051099


Error Code: 051099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID

Jun 19, 2010 | Nintendo DSi Black Console

1 Answer

Error code : 051099


Error Code: 051099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID.
If after trying the steps above you are still receiving this error code, please call 1-800-255-3700 for further assistance.

Jun 19, 2010 | Nintendo DSi Black Console

1 Answer

I can't find a compaible access point on my ds I'm playing animal crossing wild world I try to connect but it says Error code: 51099


Error Code: 51099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID.

Jun 05, 2010 | Nintendo DS Lite

1 Answer

CANT GET ON INTERNET


Error Code: 051099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID.

May 28, 2010 | Nintendo DSi Blue Console

2 Answers

My nintando DS gets error code #51099 everytime I try to connect to the internet on pokemon soul silver. Do you have any ideas?


Error Code: 51099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID.

Apr 20, 2010 | Nintendo DS Lite Console

1 Answer

Can't get connected to the internet says error code 51099


Error Code: 51099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID.

Mar 28, 2010 | Nintendo DSi Blue Console

1 Answer

DSI WILL NOT CONNECT TO WIFI ERROR CODE 051099-1


Error Code: 051099 This error code can occur for two different reasons:
  • You are trying to agree to the User Agreement of the Nintendo DSi or Nintendo DSi XL, but are receiving error code 51099. This can occur if the Nintendo DSi or Nintendo DSi XL tries to connect to Nintendo's servers to download the User Agreement, but there is no existing Internet connection setup on the system. To connect your Nintendo DSi or Nintendo DSi XL to the Internet, please click here.
  • You are trying to play a Nintendo DS game online with a Nintendo DSi or Nintendo DSi XL, but your home Internet is set to WPA security. Please read the following:
There appears to be a compatibility issue with the security settings on your router:
Are you using WPA security?
    No, I am using WEP security
If you are using a Nintendo DSi or Nintendo DSi XL, you will be able to connect online and use many online features with WPA security. However, you will not be able to play original Nintendo DS games that are Wi-Fi compatible, as they are only programmed to work with WEP security. In order to play these games online, you will need to do the following (If you are not receiving this error when attempting to connect games online, click here):

  • Change your wireless security to WEP or temporarily disable wireless security if you wish to connect to the Nintendo Wi-Fi Connection.

  • If you are unable to log into your router or do not know how, you can check our router look-up page (link) to see if it is listed. If your model number is not listed, check any similar models from the same manufacturer for default information. If you are still unable to log into your router, please refer to the router manufacturer or the company that provided it.

  • Make sure your router is not on our list of incompatible routers. If it is, we recommended using a router that is compatible or co nnecting from a hotspot location.

  • The wireless security settings are typically found under sections labeled 'Wireless', 'Basic Wireless' or 'Wireless Security'.

  • Change the security mode to WEP, and chose your encryption type. The 64-bit encryption type typically uses a 10 character key while the 128-bit encryption type uses a 26 character key. Hexadecimal keys consist of letters A-F and 0-9, whereas ASCII keys have no limitations and are case sensitive. Be sure to use the key that is listed in 'key slot 1' and make sure you are not using a 'passphrase'. For specific information about changing your security type please see your router's manual or contact the manufacturer.
  • Important Note: it is recommended that any changes made to the router are performed from a computer that is wired via Ethernet cable to the router. In addition, any changes made to wireless security must also be adjusted on other wireless devices in the home that use the router (e.g. laptops, other game systems, etc). For instructions on how to change these devices, refer to the user manuals for these devices or contact the manufacturer.

  • Establish a connection in connection files 1-3 on the Nintendo DSi or Nintendo DSi XL. Make sure you are putting the WEP key into the Nintendo DSi exactly as it appears on your router page.


If the error persists while using WEP (or if you are receiving this error with other Wi-Fi features), follow these steps:

  • Keep trying, as there may be a temporary network issue. If the problem persists, or has been consistent over a period of time, move on to the next step.

  • Configure the Nintendo DSi or Nintendo DSi XL manually
      Please note: if your router is set to broadcast the network but the Nintendo DSi or Nintendo DSi XL is not finding the access point then a manual setup will not resolve the error. There may be another problem, such as interference, or a basic setting in your router that is causing compatibility issues. Be sure that your router is set to 'Enable SSID broadcast' or 'Enable Wireless broadcast'. If you prefer to keep your network name hidden, verify the correct spelling and case of your router's SSID.

Dec 26, 2009 | Nintendo DSi Black Console

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