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I have a Philips 15" LCD HDTV with no picture, but sound. How can I get the picture back. I don't have any audio or video connected, nor do I want any connected. The Model # is 15PF5120.

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  • Suzie92234 Apr 19, 2009

    I have a Philips 15% LCD television, Model I.D. 15PF5120/28. It is NOT a projection TV. It is a small, flat screen TV. The screen is black; no picture. I do have sound, which I can adjust and I can change channels. I want the picture back. The only thing hooked up to it is the cable.

  • Suzie92234 Apr 19, 2009

    One more time. I have a 15" Philips LCD TV, Model I.D. 15PF120/28. Not a projection TV. I have no picture. I have sound, which I can adjust, and I can change channels. I have no picture. Nothing happens when I hit "Menu" because I have no picture. I cannot accss any of the buttons on the remote because.....I have no picture. The screen is black...all the time.

  • Suzie92234 Apr 19, 2009

    Please see my last repost regarding my Philips TV.

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Hi, I want you to first unplug your TV and unplug the cable box (if you have one) and unhook the cable from the TV, wait 2 minutes. Starting with the cable going into the TV, rehook that first. Then restart your cable box (if applicable), then plug the TV power back in. Check the "Tuner Mode" control for the correct setting. Next, run the "Auto Program" feature to find all available channels, this can take up to 10 minutes. Once done with auto-program, press the AV button on the remote control and make sure the correct signal source is selected (Should correspond exactly with source where you hooked in the cable to the TV). If you are running in PC mode, the video signal must be present or the TV will turn off. If this does not fix the problem, please respond with the name of the cable/sat provider you are using as well as if you have other TVs available for other checks, are all cables free of breaks in the cable as well as all end fittings in order. and lastly if no cable box, is the cable directly coming from the wall to the tv. Or, if we Fixed Ya! - please rate me. Thank You very much.

Posted on Apr 19, 2009

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Hi

KIndly check antenna/cable connections. Are they properly secured to the TV’s ANT75ω plug? If they are then :
• Check the TUNER MODE control for the correct tuner setting.
• Try running the Auto Program feature to find all available channels.
• Press the AV button on the remote to make sure the correct signal source is selected.
• If using an accessory device, be sure that it is functioning properly.
• If in PC Mode, a video signal MUST BE present or the TV will turn off.

If this does not work then reset to the original factory settings by performing the following steps:

  1. Press the MENU button on the remote control to see the onscreen menu.
  2. Press the CURSOR DOWN button to highlight the INSTALL menu, then press CURSOR RIGHT to enter.
  3. Press the CURSOR DOWN button repeatedly to highlight the FACTORY RESET control, then press CURSOR RIGHT to enter.
  4. Press CURSOR DOWN to select “YES” to reset the original factory settings.
  5. Press the MENU button repeatedly to clear the menu from the screen.
Please do accept this solution and revert for further assistance.

Thanks
Rylee

Posted on Apr 19, 2009

  • Rylee Smith
    Rylee Smith Apr 19, 2009

    Hi



    Please click on this link and follow the instructions.



    If this does not work then reset to the original factory settings by performing the following steps:


    1. Press the MENU button on the remote control to see the onscreen menu.
    2. Press the CURSOR DOWN button to highlight the INSTALL menu, then press CURSOR RIGHT to enter.
    3. Press the CURSOR DOWN button repeatedly to highlight the FACTORY RESET control, then press CURSOR RIGHT to enter.
    4. Press CURSOR DOWN to select “YES” to reset the original factory settings.
    5. Press the MENU button repeatedly to clear the menu from the screen.

    Please do accept this solution and revert for further assistance.

    Thanks
    Rylee

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Hi Suzie,
I understand that there is no picture signal at all however when you increase the volume or adjust any other control through the front panel or through the remote controller; Do you see any indication on screen like volume bar?

Regards,
Srinivas

Posted on Apr 19, 2009

  • Srinivas Dhulipala
    Srinivas Dhulipala Apr 19, 2009

    oh .. my question seems to have been answered already .. it wasn't visible as i was in the editing mode.

    Thanks.


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