Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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GE Profile Side by side- lines from custom cool covered with ice

I have a GE Profile PSC25MSTA SS side by side refrigerator. I had been on vacation for a week and my husband had only used a little ice from the icemaker every couple of days while I was gone. I opened the freezer when I got back (yesterday) and icicles were formed hanging from the shelves where they had dripped apparently from the icemaker. The ice in the icemaker was a little melted, but the cubes were still seperate (it wasn't all one big glob). I dumped the ice out and put the drawer back in and it made ice fine all day today. Then, today I cleaned out the refrigerator side and took out all the shelves and drawers and over the custom cool on the left side against the wall right where the lines go into the freezer(I guess they go into the freezer- they go into that side of the ref. wall) it was all frozen up. It had a big glob of ice that apparently had been forming for quite a while. I melted it with a hairdryer and it seems to be working now, but I'm sure it is something that will happen again. It is only 2 years old and I know the sealed system is under warranty, but does this sound like something that is common that you would probably know what it is? I don't want the repairman out here if it probably isn't covered by the warranty and if I can fix it. I have replaced defrost timers in 2 other refrigerators, so I'm somewhat handy.

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I can't give you a solution but I can tell you that we have exactly the same situation. The freezer seems to work but we come back and water has dripped from the ice holder and formed a classic stalagtite (or is it a stalagmite?) Obviously something has melted. We have also found items in the freezer melted - yet the digital readout said it was 3 degrees! Arghhhhh. Glenn in Delaware

Posted on Sep 13, 2010

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Posted on Jan 02, 2017

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