Question about Tomtom GO 700 GPS Receiver

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Tomtom 700 dead

I tried to download a new map to my tomtom 700. I don't know whether I succeeded or not, because it has suddenly stopped working altogether. It seems completely dead. When I connect it to my PC it does not show as connected. I have tried pressing the reset button etc lots of times, but nothing. Immediately after pressing reset, when I press the on off button there is a very brief green light, but that disappears and does not reappear until I press reset again. Any one any ideas? I find trying to communicate with Tomtom by email is a waste of time.

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Re: tomtom 700 dead

After checking around around the web it seems that you are not the only one to get the green screen of death. My suggestion is to hold reset for several seconds, release reset and hold the power button button for 10 seconds. If this doesn't work the only other option is to let the unit sit for several days to let the internal battery completly drain, once drained theirs a good chance it will function normally, this allows any temporary memory to be cleared. Good Luck & hope this helps L8R

Posted on Sep 18, 2007

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if your just trying to update the maps and firmware, use TomTom can download it HERE just select your operating system.

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My tomtom go 700 is about 5 years old and i need to update the maps how do i start?

1.First of all check that TOMTOM actually still support this product and only perform updates using a wired network connection - WIFI can drop out and corrupt the downloads
2.Then see if they actually are supplying a new map for the 700
3.Without activating TOMTOM Home, plug your GO700 into your PC and let it recognise the 'drive assignment'
4.Take a FULL backup of all files on the TOMTOM 2Gb disk on your PC NOTE: this is totally separate and additional to any backups you might make with TOMTOM Home.
5.Disconnect your TOMTOM
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10.Reboot your GO700 to make sure that it works with any application updates
11.Re-connect your TOMTOM and this time perform a search for map updates to purchase and follow the instructions.
12.It is very likely that TOMTOM Home will say that there is not enough space on the drive to install the new map, it will follow an automatic process to remove your old map and then install the new one that you have purchased on lne from TOMTOM.
13. If Home has installed your new map correctly, when you log off and disconnect your GO700 it should then initialise - the long time bar rebuidling the maps and then start up normally. It can be necessary to reset your GO700 using the rest button under the base.

GOOD LUCK, This is currently a very messy process but one which seems to work for recovering the GO700 in the event of a failure, TOMTOM have been hopeless for me in getting any maps installed on a GO700, so this is my way of getting round their lousy support service.

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