A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
<p>The screen lock is available on the iPod Touch, as well as
recent models of the iPod and iPod Nano, giving you a 4-digit password to set
the screen. This is to prevent others from using your iPod, but it is not a
safety device impregnable. If you forget the password, you can quickly and
easily unlock the iPod by connecting it to the computer you normally use to
sync your iPod with iTunes. You can then open the iPod and reset the lock to a
more memorable password. <br />
<p>1. Connect the iPod Touch to your computer via the USB
cable. <br />
<p>2. Wait for iTunes to access and synchronize with your
computer. <br />
<p>3. Take your iPod Touch from your computer, clicking on the
"Eject" to the input side of the iPod under "Devices" in
iTunes. <br />
<p>4. Disconnect the iPod Touch from the USB cable. IPod touch
will turn on and will be available. <br />
<p>5. Tap the menu "General" on the iPod Touch. Tap
"Passcode Lock and tap either" Turn off access "or" Change.
"When you click" Change Password ", you can create a new
password. <br />
<p>Apple included an option to restrict access to your iPod
through the creation of a PIN code to lock the screen and to keep unwanted
users. Unfortunately forgot your password, not being able to access your music
when you're on. If you draw a blank password, you can reset it, but not before
you get home to your computer. Use your iPod to your iTunes software to reset
the security code. <br />
<p>1. Connect your iPod. Enter the password appears. <br />
<p>2. Connect the iPod to the computer you normally sync. <br />
<p>3. Run iTunes and wait for the iPod name appears in the left
pane of the iTunes window. <br />
<p>4. Click the "Eject" icon next to the iPod name in
the left pane. The device is unlocked. <br />
<p>5. Select "Extras" iPod. <br />
<p>6. Open the "Lock Screen" option. <br />
<p>7. Select "Turn off Screen Lock" Lock Screen menu.
hi there, my suggestion is to do a hard reset. (WARNING) if you have important TV shows or music on the ipod, do not do this process, call apple customer support. Here is how it is done, if you have another computer, reinstall itunes on another computer, and then connect the iPod. When the iPod window opens, click restore. It will give you a warning about reseting it. Click yes, and the process will begin. It will then format the iPod and give you a clean slate with nothing installed. And then the screen lock will be gone.
Plug the iPod touch into the computer that it was last synced with.
Once iTunes recognizes the iPod you should be able to unlock it with your password.
If you do not remember your password or you still cannot unlock the iPod, then you should try to restore the iPod.
To restore the iPod: 1) Turn the iPod off. 2) Hold down the Home button and connect the iPod to the computer it was last synced with. 3) Continue to hold the Home button until the iTunes symbol appears on the iPod's screen. The iPod is now in recovery mode. 4) After iTunes has recognized that the iPod is in recovery mode, follow iTunes instructions and restore the iPod.
If restoring the iPod doesn't work, then you will need to call Apple customer support.
Use the computer that you originally used, and open up itunes this should allow you to reset the password and resync your data. If you use a computer that was not used to sync it you will be able to unlock it but the ipod will be wiped.
1. Plug the iPod into the primary computer linked to that iPod, the first computer you synchronized it with unless you have designated another computer as the primary computer. 2. Open iTunes and sync the iPod as normal. 3. Remove the iPod, following the normal removal procedure. The iPod unlocks automatically as you remove it.
Connect your iPod to the computer that your iPod is registered to
(usually the one you have transfered music files from to your iPod).
When your iPod is showing in the browser field in iTunes, disconnect
your iPod according to proper way (different for PC and Mac). Your iPod should now be unlocked. Of
course you must have iTunes opened on your computer, by default it
opens automatically when you connect your iPod, but you might have
altered the setting earlier.
If this does not work, check out this page: http://mtdewvirus.com/archives/2007/06/29/unock-ipod-screen-lock/?cp=6
I had the same problem. And I coudn't remember my SCREEN LOCK Password as your son. So what I did was I just disconnecteed my IPOD while it was connected to itunes without properly ejecting. This method doesn't retrieve or resets the password, it justs opens your ipod out of the screen lock. so your son can hear his music as usual until he can get a password retreive helper.