Question about Kenmore Elite 45986 Front Load Washer

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Loud Knocking My Elite makes a loud knocking sound when in the spin cycle. I can rotate the drum by hand and the knock occurs twice per revolution. It does not knock in wash cycle when turning clockwise, only counter-clock wise. I took the back off and ran the spin cycle, noise apprears to be coming from inside the drum and very pronounced around the drum pulley area. I ran diagnostics and they were fine. Off course the warranty has run out, is this worth repairing?

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  • Anonymous Mar 14, 2014

    the inside metal drum seems to have come off something and not spinning straight and knocking has it come off some kind of rubber runner ?

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This is a collapsed drum bearing, one of the most costly of the repairs apart from the timer and motor, not normally a job for the diy man unless has an engineering background, sorry, the cost of repair depends on the age and replacement cost of a machine, a bit like a car, would you buy an engine for a 20 year old car, if you have a machine thats expensive then the repair could be worth it? stop running it you will cause more damage both to the clothes and the machine sorry (ps i am a retired appliance engineer of 20 years service)

Posted on Sep 19, 2007

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Posted on Jan 02, 2017

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