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I have a Gateway 3520 laptop. I formatted the hard drive and installed XP on the drive. After powering on the laptop. You see Windows XP logo and when the hard drive tries to boot I see a blue screen message. The blue screen message flashs to fast to read and the laptop reboots. I can start the laptop is safe mode only with out and problems. I installed a new laptop hard drive and I got the same problems as above. Could it be a bad motherboard?

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Do this:
Start the computer in safe mode.
If it starts OK, then click on Start and Run and then type in msconfig.
In the next window go to the startup tab (upper right of the window).
When the tab opens, at the lower right, click on disable all.
Now restart the computer normally.
If you had a bad motherboard, it would not start in safe mode.
One of the items that showed up in the startup tab is causing the problem. You can run msconfig when running normally and enable the things one by one until you find the one causing the problem.
Oh--BTW--after running msconfig, when you start Windows, you will get a message saying the the utility had been run. You have to click the little box at the lower left of the window, or it will throw you right back into the configuration.

Posted on Apr 18, 2009

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