Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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My Book Premium

I am trying to locate my files on My Book. When I go my computer and select (I) drive (My Book) doesn't show it just comes up with empty (I) drive - please help

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Re: My Book Premium

Suppose you're using MS Windows... Click right button on (I) drive then check out "Properties" of your drive. In "General" tab you should see "Used space:" and "Free space:" If in "Used space:" is something like "24 KB" then it looks like you lost your files :( Otherwise somehow may happen that your files became "hidden" or "system" files. In "Control Panel" open "Folder Options" in tab "View" check/uncheck properties of "Hidden files and folders" and "Hide protected operating system files(Recommended)" to see what is in your (I) drive. Anyway may be helpful some program which can recover accidentally deleted files. Try to google "recover files" for such program.

Posted on Sep 19, 2007

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I have a WD my book drive. When I try to see the files on the drive they are Not there, But when I click the properties the drive shows half the drive space is used. how do I get the files to show be...

It is due to virus activity. Some virus make the contents of the drive hidden, thats why user can't see the files. This can be fixed and data would be available to you. However, there are number of steps involved.
It is suggested that go to FOLDER OPTIONS - and select 'SHOW HIDDEN FILES & FOLDERS' and uncheck/ Deselect 'HIDE PROTECTED SYSTEM FILES'.
It would show the hidden files/ folders, if the system not infected Otherwise, from the clean/ virus free system you can see your data and copy all the required files/data. Select the required files and right-click and change the properties of the file by un-checking the hidden attribute. Please note that you can not change the properties (hidden attribute of the files) if the files are marked as system files. To change the attribute of such folders you can download and use iReset.

Also, make sure that you have a good antivirus installed and its updated. Scan your system and clean it.

Let me know if any further clarification/ assistance is required.

Hope it helps! Good Luck! Thanks for using Fixya!

Jun 04, 2011 | Western Digital My Book Essential Edition...

1 Answer

I formatted a hp personal media drive 150 gb for a mac book pro because i needed to backup all my files using time machine. after I reinstalled my files (I no longer need the back up file) I tried to use...

Right click on "my Computer" and select "Manage" then in the box which appears select "Disk Management. See if you drive is listed in the lower pane of the disk management window. You may be prompted to initialise disk, this may solve your problem, or if the disk is showing then right click and select change drive letter or paths, in the next box select add or change then select a letter from the drop down list andclick ok. Your drive should now show in "My Computer"

Be certain that you are changing the correct drives letter as if you change your boot drive letter you will have lots of problems.

May 05, 2011 | HP ( 0950-4320 ) 40 GB Hard Drive

1 Answer

When plugged into my computer, it acknowledges that it's been plugged in, however when i go to my computer to access my files, the folder doesn't show up.

Assuming that you're using Windows:
Assign a drive letter for the External drive.

  • Right Click on My Computer
  • Scroll to Manage
  • Select Disk Management
  • Locate the External drive in the lower bottom Right corner, Right Click, Select Assign Drive Letter. Ok/Close

Open up My Computer, and you should see your External drive with your new drive letter assigned to it.

Thanks for using FixYa.

Feb 13, 2011 | Western Digital My Book Essential 1TB...

1 Answer

Problems access my My Book External Hard Drive

have you checked you usb connection? try unplugging it then plugging it back in see if computer recognises it then if not chances are your drive has failed

Jul 15, 2010 | Western Digital My Book Premium ES...

1 Answer

Usb hdd shows up in my computer but i cant access my files

In your windows computer, right click on this drive and click on Search. In the search window click on More Advanced Options and check the checkbox to "Show hidden files and folders" and in the Search field type *.* and click on Search button, all the contents of the drive would be shown there and you can check if the files come in search results or not? In case they do, right click on any file and select the option "Open Containing Folder" and the folder containing the files would open up.

Please rate this solution in case it works, in case it doesnot, please do not rate it and leave a comment and I shall help you further.

Aug 12, 2009 | Hard Drives

1 Answer

My Book (WD Western Digital) says "The disk in drive _ is not formatted. Do you want to format it now?" My Book has important data but I can't access stored files on my new computer.


The problem you are having is not uncommon and is fairly easy to resolve with the help of a pro. The Partition Table or File allocation table is modt likely damaged and that is why you are having difficulty accessing it.

You can try running chkdsk ?: /f from the run box(?=drive letter), this will pop up a warning that the disk will be checked on the next restart.

This does run a slight risk of damaging files but quite often recovers the drive successfully.

Your other option is to send it to a data recovery firm and have them extract the data without risk of damaging the files, then they can test the drive for any potential failures, format it and reload it with your data.

If you are in North America try Armor-IT Data Recovery, if you're in another region let me know which one and I'll make a recommendation for you.


May 23, 2009 | Western Digital My Book Premium ES...

1 Answer

My Book Premium ES Edition 500GB Dual Lights

Hi huix0018,

First thing you need to do is to determin if the drive is working or not.
Either the drive itself failed or it could be you did not stop your external hard drive safely in your PC or Macintosh before unplugging either the power or data cable.
1: Determine if the drive itself has failed
For purposes of testing, connect the power adapter directly to the wall. If you do not hear or feel the drive spin up when you connect the power, the drive will need to be replaced. If the drive spins up, but nothing shows up in My Computer or in Disk Management, change the USB cable and connect the new one to another port on your Computer. If it still doesn't show up in Disk Management, try the drive on another PC to see if it shows up on that computer. If that computer still does not detect the drive by showing you the system tray icon or by listing the drive in the Device Manager after you plug in the drive, the drive is bad and needs to be replaced.
If you require data recovery services on your failed drive, here's a list of authorized preferred data recovery partners
If you find that you do need to replace your drive, here's a link to WD to replace it.How can I replace a product under warranty?
2: Determine if the drive can be used again
If the computer does detect the drive, you can test the drive by using WD's Windows Data Lifeguard Diagnostics. For more information on how to use the software to test the drive, Click here: How to test a drive for problems using Windows Data Lifeguard Diagnostics
Now If the software reports an error for the drive, you will need to look up what it means here: Data Lifeguard Tools 11 Error Codes .
If the software shows no errors for the drive, and you do not wish to send the drive for data recovery, you can partition and format the drive so you can use it again. For step by step information on how to format the drive click below:
How to partition and format your hard drive (from unused space) for use in Windows XP or Server 2003
IMPORTANT: To avoid corrupting or losing the data on your external hard drive you should always shut down the drive correctly before you disconnect the data cable from the drive or computer, or the power connection from the drive or the wall outlet.

And Finally, Here is a link to get you the drives and utilities software for the Premium ES Edition. HERE!

I hope this helps and Good Luck!

Dec 10, 2008 | Western Digital My Book Premium ES...

1 Answer

Hi, I recently bought your 750GB My Book external drive, which I have connected to a Macintosh G4 desktop computer.  The computer does not recognize the external drive now, although I was previously able...

Be sure to plug the USB connector and the back of the CPU. Then go to Application folder if your running on OS X. Locate the disk utility, then double click it and see if your external drive have been detected. If it is detected try to repair it. and then thats it

Dec 07, 2008 | Western Digital My Book Premium ES...

1 Answer

New WD external drive not showing up in my computer

I just had this problem, go to Computer Management/Disk Management, and assign a drive letter to it, for some reason it doesn't automatically.

Jul 16, 2008 | Western Digital My Book Premium ES...

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