Question about RCA OPAL M4001 MP3 Player

2 Answers

Opal will not turn on

My friend asked me to try work on his Opal becaue he said when it turns on it says needs formatting and shuts down. just won't turn on and I left it charging all night

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  • Anonymous Nov 10, 2007

    omg, i keep press and also HOLDING the reset for like good 5 mins straight. it will turn on and said need to format it. and then it shut it self off. RCA IS A JUNK!

    Anybody who can help, please email at setok2k5@yahoo.com

    thanks please i need help

  • lilangel8002 Nov 23, 2007

    when i turn on my opal on it just says.profiling requires 4mb space and then shuts down. and i've tried. restarting, turning it on and off, plugging it into other PC's and it still wont work.

  • cptkirksmom Nov 28, 2007

    Same problem used only once!!!!!!!!!!! Good thing I gave it to my daughter early for Christmas so I can get her a new one :(.

  • cptkirksmom Nov 28, 2007

    OK I just found out the problem!!!!!!!!!!! The hold button was on. Just turn it off and it should work.

  • vlmpinnick Sep 24, 2008

    I push the on button and it doesn't do anything

  • Anonymous Sep 24, 2008

    no turn on

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OK I just found out the problem!!!!!!!!!!! The hold button was on. Just turn it off and it should work.

Posted on Nov 28, 2007

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Did you try clicking the play button twice? or using an unfurled paperclip to get to the restart in the back?

Posted on Sep 23, 2007

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1 Answer

Wont do nothing but initializing


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Regards.

Mar 31, 2010 | RCA OPAL M4001 MP3 Player

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My Opal does not start. How do I reset my Opal?


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and does not complete initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Note: The procedure above must be used when the Opal is not starting at all. When instead the opal is starting, but it is not recognised by the computer, procedure will be different. In that case test the player on a different computer. Test different USB cable.Restart computer and Opal. Reset computer by disconnecting power cord, and eventually removing battery for five minutes. Try using System Restore to restore the computer to a date before having the problem. Reinstall Windows Media Player. Check System and USB hardware settings and driver on computer..

on Mar 31, 2010 | RCA OPAL M4001 MP3 Player

3 Answers

Rca opal 4gb M4304-A has completely stopped functioning


Wow, I didn't realize so many people were having the same problem I was having. First try re-installing the firmware for it. Since your computer won't recognize it you will need to download the software, then you will have 2 boxes pop up. One is the install instructions and the other is the actual program install. You will have to hold down the play button on your player while you plug it into the computer. DO NOT RELEASE THE BUTTON UNTIL THE PROGRAM SAYS "INITIALIZING".

It should work fine once you do this. I spent 3 hours going through RCA's website before I came across this step.

Nov 22, 2009 | RCA M4304 Digital Media Player

1 Answer

RESET didn't work


The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the Windows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Dec 02, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Resettingmy mp3


I had the same EXACT problem as this and I fixed it but in order to fix it you lose all your songs :( Any way heres how)...Go into 'My Computer' and right click on device (my device showed up as a removable disk) select 'format' and follow steps... it took a few seconds. Then when you turn on your Opal it should work but wont have any songs on it.

Aug 17, 2008 | Audio Players & Recorders

1 Answer

Its actually an rca opal M4008


myspacepepe this just worked for me. Try downloading the firmware here:


http://www.fixya.com/support/t322643-rca_opal_m4008a


Then read this solution another user posted. Hopefully this helps you. I had the same issue.




I had this problem. Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours. Then I made sure it was powered off. I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's. I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL. I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL. I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited. Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO! You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware.
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there. Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached. After drag and dropping files into the OPAL, I power down the MAC. After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu. It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device. But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time, you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Jun 03, 2008 | RCA OPAL M4001 MP3 Player

17 Answers

RCA Opal M4008A


I had this problem.  Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours.  Then I made sure it was powered off.  I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's.  I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL.  I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL.  I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited.  Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO!  You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware. 
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there.  Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached.  After drag and dropping files into the OPAL, I power down the MAC.  After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu.  It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device.  But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time,  you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Dec 29, 2007 | RCA OPAL M4001 MP3 Player

4 Answers

RCA Opal M4008


This is the BEST solution. I just had the same problem and ran across this solution and it actually worked. If you are experiencing this problem, this is the only fix I found and I have tried several. Solution #2 posted on Dec 30, 2007 4%20stars_w.png
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Billy_K
Rank:nonexpert_s.gif Apprentice
Rating: 95%, 9 votes
I had this problem. Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours. Then I made sure it was powered off. I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's. I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL. I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL. I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited. Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO! You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware.
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there. Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached. After drag and dropping files into the OPAL, I power down the MAC. After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu. It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device. But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time, you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Dec 28, 2007 | Audio Players & Recorders

1 Answer

RCA opal


The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Nov 07, 2007 | RCA OPAL M4001 MP3 Player

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