Question about HP JBL Platinum Computer Speakers

2 Answers

Installing speakers jbl

Just installed vista on my dell. I can not get the computer to recognize the equipment. If I tryed to play music there is no noise. My speakers hiss but no music. I have old compaq jbl speakers that worked beautifully on my other computer. My sound card is good. Bottom of my screen shows a speaker with a red and white x. Please help me. Angie

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  • Angelinasd Sep 18, 2007

    If I click on the speaker doesn't give option to un mute. My computer doesn't recognize hardware. My other computer the speakers worked o n it. Do I need to doenload on up grade.

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2 Answers

I cant install my speakers to windows vista too

Posted on Jan 24, 2008

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The red and white x indicates that your speaker is in mute mode. you just have to click that speaker icon and uncheck the mute. then you'll hear a music thats for sure.

Posted on Sep 18, 2007

  • dan coronado
    dan coronado Sep 20, 2007

    ahh ic, then the sound card or the built-in sound card is not yet installed or it is not supported by the windows vista, so if you look at the device manager, at the sound controller there'a a yellow question mark on your device which means the sound card is not yet been installed or supported. well yeah try to look for upgrade dirver for vista at the net but you hav to know first the brand and model of your sound card and if its a built in sound you have to look what chipset you're mainbord is using for the sound.hope this could solve your problem good luck!

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