Question about Computers & Internet
I have a Toshiba 1TB USB 3.5" external hard drive and it was recently dropped, less than two feet off my bed and landed on the floor. Since then when turning it on it has been making a strange noise and is not recognised by my laptop. I don't particularly want to send it off as it has personal data on there, what can i do?
If Windows doesn't see the drive, the problem may simply be a connection that's come loose inside. A short drop might cause mechanical problems in the drive and make it unreadable, but the computer should still see it as a drive. You can try opening the case and checking that the cables to the drive are properly seated and that the interface circuit board hasn't been damaged. I'm not familiar with the Toshiba external drive, so I can't tell you how to open one. Some brands and models simply have screws. Others have snap-together designs or hidden clips that need a safecracker's skills to open.
Opening the unit will probably void any warranty it still has. Since you're concerned about sending it away with your personal data, you may just have to absorb the loss.
Posted on Apr 18, 2009
That clicking/knocking or squeal is the read/write heads touching the platters inside the hard drive. They should hover over them. Play TAPS!!!! Once those heads crash into the platters inside....its gone! Some companies charge big money ($100+/HR) to remove data from crashed hard drives. Take it outside and smash it with a sledge hammer.....at least no one will be able to get your data. Here is a company that does this type of work....good explanation here
Posted on Apr 18, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 14, 2015 | Toshiba Computers & Internet
Nov 03, 2014 | SimpleTech SimpleDrive Pininfarina 320GB...
Mar 16, 2014 | Toshiba Computers & Internet
Jan 03, 2014 | Western Digital 1TB My Passport Essential...
Dec 20, 2013 | Toshiba 2TB Desktop External HDD Hard...
Aug 07, 2012 | Toshiba E05A100PBU3XS Canvio 1TB USB 3.0...
May 12, 2012 | Western Digital WD My Book Essential 1TB,...
Jun 13, 2011 | Toshiba 1TB Canvio for Mac USB 2.0...
Sep 11, 2010 | Toshiba Computers & Internet
Nov 30, 2009 | Toshiba (1TBEXT-HDD) (1TBEXTHDD) 1000 GB...
211 people viewed this question
Usually answered in minutes!