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Dropped toshiba hard drive no longer recognised by laptop

I have a Toshiba 1TB USB 3.5" external hard drive and it was recently dropped, less than two feet off my bed and landed on the floor. Since then when turning it on it has been making a strange noise and is not recognised by my laptop. I don't particularly want to send it off as it has personal data on there, what can i do?

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If Windows doesn't see the drive, the problem may simply be a connection that's come loose inside. A short drop might cause mechanical problems in the drive and make it unreadable, but the computer should still see it as a drive. You can try opening the case and checking that the cables to the drive are properly seated and that the interface circuit board hasn't been damaged. I'm not familiar with the Toshiba external drive, so I can't tell you how to open one. Some brands and models simply have screws. Others have snap-together designs or hidden clips that need a safecracker's skills to open.

Opening the unit will probably void any warranty it still has. Since you're concerned about sending it away with your personal data, you may just have to absorb the loss.

Posted on Apr 18, 2009

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That clicking/knocking or squeal is the read/write heads touching the platters inside the hard drive. They should hover over them. Play TAPS!!!! Once those heads crash into the platters inside....its gone! Some companies charge big money ($100+/HR) to remove data from crashed hard drives. Take it outside and smash it with a sledge hammer.....at least no one will be able to get your data. Here is a company that does this type of work....good explanation here

http://www.datarecovery.com.sg/data_recovery/hard_disk_head_crash.htm
mtg

Posted on Apr 18, 2009

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