Question about Maytag MAH6700AWW Neptune Front-Load Washer

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Maytag neptune 98 burning smell

I have a 98 maytag neptune MAH3000. It has had the replacements done by the recall. Twice now there has been a burning smell(months apart). Opened the back and checked the belt. Shows no sign of getting stuck..looking for a wear spot. Yesterday it happened just after the wash cycle. Works ok today. Already have done 2 loads.

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Re: maytag neptune 98 burning smell

I had the same problem when I was rebuilding the neptune and I realized the belt was too tight so it caused a rubbery burning smell. you should re just the motor so its not so tight

Posted on Sep 21, 2007

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Re: maytag neptune 98 burning smell

Check to see if the door boot is intact. if there is a hole in it water could be getting to the motor control board and you are in danger of shorting the machine out. the other possibility is the main computer board may be on its last legs and is doing a slow sizzle

Posted on Sep 19, 2007

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Maytag front load washer - smell musty

the water in the unit is normal, to kill the smell when you are done doing wash for the day dampen a rag with bleach and whip down the door gasket. You can buy a cleaner called "afresh" it works as well. If your unit is a neptune check with maytag it might have a recall on the door gasket for growing mould

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Burning smell from washer


Oct 26, 2009 | Maytag Neptune MAH5500B Front Load Washer

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Sometimes there is water that fills in my washer after I use it. It does not happen right away but by the next day. I don't know the model but I do know this is an old have had it for...

Q - My washer seems to keep filling  with water, the water keeps coming in the washer and going out the drain without the washermotor running.
A - This often is a drain hose that is too low or a drain hose that has been pushed too far down inside the stand pipe....the water is actually siphoning out of the washer. Do not "seal" the drain hose to the house plumbing pipe, this will also allow the water to be siphoned out.
  1. Boot change helps
  2. Consumer Display Code Table on the Electronic Display Maytag Neptune Front load washer
  3. Free on-line repair manual for the Neptune washer MAH3000, MAH4000, MAH5500, MAH7500  ( Acrobat reader required )
  4. How to access the console on the mechanical timer models
  5. How to access the workings of the washer
  6. My washer door is locked and it will not open up...HELP
  7. My washer will start when I push the start button, but a few seconds later, it will shut off
  8. My washer will not pump out + pump noise problems
  9. My washer will not spin
  10. Odor complaints from the front load Neptune washer - mildew complaints + a new "freshen up" procedure
  11. Parts breakdowns/exploded of the Maytag Neptune front load washer ( mechanical timer models )
  12. Problem chart for MAH3000 & 4000 Neptune washers
  13. Readers repair tips
  14. Trouble shooting tips from the Neptune manual for MAH3000 and MAH4000 models
  15. Tips from our friendly engineer on changing the boot and re-installing that clamp and spring
  16. Tips on changing the washer belt  ( acrobat reader required ) Belt parts link
  17. Tips that show what components need to be checked/replaced if a certain resistor on machine control board is bad. It is as follows: Burnt resistors in Maytag Neptune washer models MAH4000 and MLE/MLG2000
  18. Washing one item in a front load washer
  19. Wax motor helps for the door lock assembly new25.gif

Apr 01, 2009 | Maytag Washing Machines

1 Answer


Maytag Neptune defective door latch wax motor update
by: Anonymous

The older Neptunes, such as the 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series had some issues which I am sure Maytag has corrected these issues in the newer machines...

There are thousands who have been burnt by the door latch wax motor failure. What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by burning a resistor (R11) and a triac (Q6).

However, if Neptune owners know to replace the door latch wax motor they can prevent the control board failure from happening. Please tell everyone you know about this important fact.

The older Neptune’s also have a couple additional issues such as the moldy door boot and the reliability of the motor / motor control board. All three of these issues were involved in the class action lawsuit a couple of years ago. See for more Neptune information.

Feb 22, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune smoking

it could be the seal on the drum or it could be the belt getting too warm

Jan 12, 2009 | Maytag Neptune Washer

1 Answer

A burning smell while Maytag neptune was washing.

Shut down and unplug machine a.s.a.p.! It could be your door latch wax motor failing which will burn the R11 (resistor) and Q6 (triac) on the machine control board. You did not mention which Neptune you had... If it is a MAH3000, MAH4000, MAH5500A or a 2000 stacker and you have not replaced the door latch wax motor (12002535) then your time is up. See for details for the repair kit or you can purchase a new control board and 12002535 wax motor and be up running quickly before the clothes pile get too high.

It could be the seal and/or bearings if the machine is starting to get loud in the high speed spin cycle. If so, See for the seal and bearing kit plus they offer a special Neptune bearing tool for rent called the tony tool. A Maytag technician will want to charge you $900 to replace the whole outer tub? Why replace it when just the bearings and seal kit need changed?

Dec 09, 2008 | Maytag Washing Machines

2 Answers

My Mother's Maytag Neptune front load washer has water left under the drum after the final spin cycle. I am not sure that this is normal. Please advise.

This is normal to hear water sloshing under the drum when machine is done washing and you spin the drum. This is part of their water balance method to help spinning procedure. I called a Maytag repair shop and they helped with my question.

Jul 23, 2008 | Maytag MAH6500 Neptune Front Loading...

1 Answer

Neptune mah5500bww

I've had the same problem with a Neptune MAH3000. I replaced the mother board to no avail. I replaced the timer control to no avail. I then replaced the door lock assembly (wax motor, door switch, etc.) and problem solved. Luckily, I had another machine that I could rob parts from.

Nov 02, 2007 | Maytag Neptune MAH5500B Front Load Washer

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