I've installed a new black ink cartridge but keep getting a message saying that there is a problem with the black ink cartridge and the orange light is blinking.
what is wrong? How do I kleen the printer head?
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Assuming you have a refilled or remanufactured cartridge there this is actually pretty normal. These cartridges have no means of checking for new ink in the cartridge so will continue to warn of empty. They will not however stop you from printing as a result.
If however you purchased the cartridge as a brand new cartridge, you may have been miss-sold the cartridge. In which case I would advise speaking to whoever it was purchased from.
The message that persists in saying to "replace black cartridge" could be due to a defective cartridge chip. The chip maintains counts and tells the printer when a new cartridge is installed. If you cartridge is remanufactured, they may have neglected to install a new chip.
Regarding the new fuser not working, I'll have to get back to you on that.
Apparently, if you hold the "resume button" (the one next to the power button) for about five seconds after you get the message saying to replace the color ink cartridge the machine starts printing. I did this after I went to "maintenance" under "preferences" and changed ink to "black only." At first that alone did not work, but after trying the resume button for 5 secs it worked okay.