Question about HP DeskJet 5550 InkJet Printer

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Does not print

I've installed a new black ink cartridge but keep getting a message saying that there is a problem with the black ink cartridge and the orange light is blinking. what is wrong? How do I kleen the printer head?

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Remove and return the Carts on the Printer do this twice then Use HP Software Cleaning Method.

Posted on Sep 18, 2007

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1 Answer

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Assuming you have a refilled or remanufactured cartridge there this is actually pretty normal. These cartridges have no means of checking for new ink in the cartridge so will continue to warn of empty. They will not however stop you from printing as a result.

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The message that persists in saying to "replace black cartridge" could be due to a defective cartridge chip. The chip maintains counts and tells the printer when a new cartridge is installed. If you cartridge is remanufactured, they may have neglected to install a new chip.

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How I solved this problem was, I took out the color cartridge (which seem to be the one giving the error message) and worked only with the black ink (and chose print black and white )

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