Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Computer will not recognize player

I bought my wife a Sansa C250 and when she plugged it into the computer it won't recognize the player. Can someone help me with this?

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Re: Computer will not recognize player

Connect to the internet and install the sansa media converter and check to see if you have the right windows media player(11 works best but you can make do with 10)

Posted on Sep 26, 2007

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Hi i dont have the installation cd for sansa c250. kindly give me the link to download it

The software that came with Sansa C250 only contains the userguide and Rhapsody installation disc. The Player itself is a Plug and Play device. Provided that your computer meets the minimum system requirements.

Below is a link from SanDisk knowledgebase for troubleshooting the Sansa if it is not recognized on a computer:

Jun 08, 2011 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

My Sansa c250 won't charge properly. Initially when I bought it, I used it with a Windows XP PC, no sweat. That computer died and I began charging it with an OSX instead. It worked for a while, but after a...

I had a similar problem. My Sansa c250 would charge, when plugged into the computer. It would read that it was writing but the computer did not recognized that the Sansa c250 was connected. I switched to a different USB port and got the same results. I then realized that the two ports I was using were 1.0 port and idmedeatly when inserted in the 2.0 port it began charging and the computer recongized the Sansa c250. I know this won't solve every charging problem one may have. Changing the battery would be easier in some cases. Especially if they were sold like the AA or AAA.

Jun 08, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

USB not getting recognized

Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:

-Tha Mp3 Doctor

Dec 31, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa c250 not recognize in my computer

I have the same problems and did the same things you did until I update the Windows Media Player to 10. It works fine now.

Jul 23, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa c250

turn on the lock button and hold the record button and plug it in computer while you hold the button . easy as that hope it works for ya!!!!!!!!!!!!!!!!!!it worked for me i think it will workfor you

Jun 14, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa mp3

when i plug in my mp3 the computer does not recognize it as being plugged in and there was no software with the player when i bought it

Mar 23, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer


is it on or off when you plug it in? try both.

you could also try a different computer, only two of the 3 comps in my house even recognize my player.

Jan 14, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Won't recognize music files

My Sansa only reads mp3 or WMA files, not mp4 files.
also, i have tried three different computers, and all of them recognize (or NOT) my player differently....

Jan 13, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer


We have two laptops and one desktop in my house and two 2GB Sansa c250s. My laptop recognizes my sansa c250 differently than our family's desktop (i.e. on the desktop i can't view certain folders/ music files that i transferred from my laptop to my player). The second laptop doesn't recognize mine at all, but it DOES recognize my sister's sansa c250.
my suggestion? try a different computer! and then KEEP using that computer for adding/ deleting files.

Oct 17, 2007 | SanDisk Sansa c200 MP3 Player

1 Answer

Computer says no files on device

Open device manager under the Control Panel to view hardware and devices. There should be a tab under portable devices that recognizes the Sansa c250. If their is a yellow exclamation point, then most likely the device has stopped working. Right click on it, and uninstall the device. Unplug your Sansa, wait a couple seconds, then plug it back in. Let it do its thing. If this does not solve your problem, then you should deffinately call the manufacturer.

Sep 22, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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