Question about Storagetek L40 DLT Tape Drive

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StorageTek L40- Service required Led Blinking always.

Hi, I have a StorageTek L40 tape library with two LTO2 drives. The service required LED is blinking always in the library. Now its detached from the server. Once its connected with the server the server gets crashed. I have removed the all the cables (except power cable) and powered On. But still its states that service required... I couldn't find whats the problem exactly.. Please help me to resolve this issue. Thanks and regards, Sudhakar.m

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Re: StorageTek L40- Service required Led Blinking always.

Remove the server connection from the library.

power on the library, follow the display in the front panel. The library will do some checks. Note where it fails. Press the select button, it will display the some code message. With the error code refer the manual.

Posted on Jul 03, 2008

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Failing to recognize tapes in Sun StorageTek C2 tape library

Are you seeing a cleaning light or is it just ejecting the tapes? If it is ejecting them then make sure to try a brand new tape of the right type (if it is the wrong tape type it will eject).
Also try a cleaning tape if the cleaning light is on.
If that does not work then you will need to send in the tape drive somewhere for repair as the head might be worn out or the drive needs a good service.
Try going to who sell and repair these units. The LTO2 and LTO3 drives are pretty inexpensive now and so this should be fairly cheap to have sorted.
Also this unit is the same as the Quantum superloader3 so that might help if you are still googling for a solution

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Do Not clean the tape drives in a HP tape library unless and until the cleaning LED blinks. It is strictly recommended by HP.
Also do not fill all the slots with media, always leave 2 slots free apart from the male slots. This helps to avoid media struck in the library.

on Mar 21, 2010 | Tape Drives

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Proximity detector off failed


I had the same problem with our Storagetek L40 library and had to get another robotic hand from a company named Instock Inc.
It was an easy fix. I just had to power off the L40 library, take off the old hand and put the new hand on, then turned the L40 library back on, and it worked great after that.
In the hand is a sensor that goes bad after time.

You should be able to find them on the web at I believe, and they should have the hand you would need.

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maybe you can try to run a cleaning tape see if it help ... else getting a replacement for Drive 3 would be your next available option.

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The test for the proximity detector off failed.


Check the hand

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sounds like your robot is stuck or something may have dropped onto the track on the floor which is restricting it's movement.

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1 Answer

Service required led blinking

You will need to get a StorageTek engineer out onsite to have a look at the problem, the light will not dissapear until resetted by a engineer.

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