Question about Brother HL-5240 Laser Printer

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Loud clicking noise

After recently refilling my paper tray, when I tried to print a document I got a loud clicking noise from the printer. It clicked about 5 times, with about 2 seconds in between each click, and then the red status light came on. I opened the paper tray and tried again from scratch, but I am still getting the same problem. Any suggestions?

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Re: Loud clicking noise

This is one of the known issues with the HL-5240. This will require a replacement paper tray. Definately the problem if it is more of a clack than a click.

Posted on Apr 25, 2008

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Re: Loud clicking noise

With my printer, it makes those clicking sounds when I have too much paper in the tray. When I remove some, it is fine.

Posted on Feb 17, 2008

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Re: Loud clicking noise

I took out most of the paper, adding only some & it fixed the problem. I believe there was too much paper, packed too tightly. Hope my solution helps someone else out there.

Posted on Feb 11, 2013

Re: Loud clicking noise

HL-5240 is notthimg but a peace of sht .................. when try to print it makes a hudge clicking noise ....

Posted on Aug 30, 2008

Re: Loud clicking noise

I wrote to Brother regarding the loud clicking sound I got on my printer after I changed the paper. Like the above printer made really loud clicking sounds and would not pull paper from the tray - this was the only solution that worked for me.

1. Pull the paper tray completely out of the printer and remove the
paper from the paper tray.

2. Check that the paper tray is set to the correct paper size. The
papertray length can be adjusted by releasing the blue locking tab found
at the back of the paper tray (not all paper trays are equipped with a
locking tab). Once the tab has been unlocked press the adjacent blue
lever which allows you to increase or decrease the trays overall
length.Once the correct paper size has been selected, move the blue
locking tab into the locked position (only if your paper tray is
equipped with a locking tab). The tray width can be adjusted by pressing
the blue paper-guide release lever which will allow you to slide the
side paper guide to fit the paper width.

NOTE: If the paper guide is too tight against the rear edge of the
paper stack, the machine may make a loud clicking noise since the gears
that drive the tray up may be binding. Be sure to leave a very small
gapat the rear edge of the paper stack before locking the tab.

3. Insert the paper into the paper tray with the top edge of the paper
towards the front of the paper tray and the print side down. Make sure
that the paper is flat in the tray and below the maximum paper mark on
the side paper guides.

4. Press the Go button three times to print the Print Settings to test
if the noise still occurs when printing.

If the noise still occurs:
1. Power off the printer using the power switch located on the right
side of the printer. Open the front cover.

2. Remove the drum/toner unit and close the front cover.

3. Power the printer back on.

If the noise continues, the printer will need service.

Posted on Jul 16, 2008

Re: Loud clicking noise

There are TWO possible solutions to 'clicking' noises on the HL-5240. NEITHER of these options should require replacing the printer. In fact, replacing the printer would only delay the problem re-appearing. I have been using the HL-5240 since it came out and have 3 of them in my office. We love them except for the problem mentioned in #2 below. However, we go through about 2 reams of paper per printer per day - so we are a high-volume user. Typical users should not see the problem as often as we do.

1) This is the 'cheaper' option. At the REAR of the paper tray is a locking mechanism. If this is NOT locked, the machine will have great difficulties picking up paper because that back-stop of the tray will shift each time you put the tray back into the machine. Line that back-stop up with the LTR position and then LOCK it in place. In most cases this should resolve your problem.
2) The small white piece that protrudes from the left edge of the paper tray has broken off. This means you need to purchase a replacement tray. They usually are about $120

Posted on May 12, 2008

Re: Loud clicking noise

This printer is defective.
Replacement seems to be the only solution.

Posted on Apr 12, 2008

Re: Loud clicking noise

First symptom was only using the first 50 pages or so in the paper tray and then signaling Empty. Clicks got worse and worse over a period of a few months, and now, 3 days before the end of tax season, it has stopped loading paper altogether, grrrrr --Tax Preparer

Posted on Apr 11, 2008

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Re: Loud clicking noise

The clutch of your paper tray is not working or solenoid,please contact to the technician

Posted on Sep 19, 2007

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