Hi on my c534n lexmark color laser i get a "wrong media" error. the printer is loaded with transparent paper. transparency is selected on the settings on the computer and still get this message.
please help !!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays: - Envelopes, labels, and glossy paper can be printed from Tray 1 (MPT) only. - Transparencies and custom size paper can be printed from Tray 1 (MPT) and Tray 2. - Fan paper, transparencies, and labels prior to loading them in the tray. - Use only paper envelopes. All envelopes should be printed single-sided only. Some wrinkling and embossing may occur when printing envelopes. - Do not overload the paper trays. - Adjust the paper guides to fit the paper size. - If excessive jams occur, use paper or other media from a new package.
Somewhere, your printer has a sensor (probably a light and a mirror and a detector), to try to distinguish between transparency media and opaque media (such as a sheet of paper).
So, that sensor either has a piece of transparency media stuck inside it, or it is otherwise misdiagnosing what media is between the light-emitter and the light-detector, and thus is claiming that there is transparency media loaded into the paper-tray.
It sounds like you need to take the printer to a qualified technician.
Try these settings.
Use this item to configures the fuser mode associated
with each media type.
Change the fuser mode only if you are experiencing
problems printing on certain types of media. After you
select a type of paper, you can select a fuser mode
that is available for that type. The available selections
might include some or all of the following modes:
NORMAL: Used for most types of paper.
HIGH 1: Used for rough paper.
LOW: Used for transparencies.
HIGH 2: Used for paper that has a special or rough
The default fuser mode is NORMAL for all print media
types except transparencies (LOW), and rough paper
Do not change the fuser mode for transparencies.
Failure to use the LOW setting while printing
transparencies can result in permanent damage to
the printer and fuser. Always select Transparencies
as the Type in the printer driver and set the tray type
at the printer control panel to TRANSPARENCY.
When selected, RESTORE MODES resets the fuser mode
for each media type back to its default setting.
Hope this helps
When you change the settings do you hot then 'OK' button to see that the astix is next to it ? When changing settings make sure that you see that astrix next to your changes if not you will return to it's original setting. I alreaded assumed you knew how to access the menu's Make sure you set these setting by"OK" some printers like "Xerox" will make you hit the "Select" key
First of all, are you working with a laser printer or inkjet? if it is laser make sure that you have the correct transparency, IT MUST BE HEAT RESISTANT! if it is not,u'll end up buying a new fuser unit. then...
1. Put the transparency in your MP tray 2. When selecting "print" click on properties and select your MP tray as your source, 3. Select Transparency for you media type.
after doing this you will be able to print your transparencies.
Nice printer.. Hope this will give hints. Considering transparency papers, please try another batch of or a piece of transparency paper. Try to adjust also the graphics preferences (dark to light) aside from transparency paper selection. Have a nice day.