Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Print head I have had my Canon PIXMA MP830 for a few months and it was working fine .... I am now receiving a message that my type of print head is incorrect, I was in the middle of a job and I received this error I have reinstalled the print head

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  • weslin Nov 14, 2007

    I own a Canon Pixma MP830. I bought it over a year ago, left it in its a box, and never used it. After moving recently, I went ahead and tried to used it. don't ask me why, I know that was a mistake. I had issues.
    After I installed its print head and cartridges, I went ahead and turned the printer on to begin to set it up, but was not able to do anything because of a message in the display saying "the type of print head is incorrect, please install correct print head". I contacted Canon about this, and they were nice enough to send me a brand new print head. I replaced the other new print head, but to my disappointment the printer still displays the same message. What could it be. Since the printer was purchased over a year ago, is out of warranty, but as I said, I never used it.

  • Anonymous Nov 26, 2007

    error message wrong print head

  • Anonymous May 15, 2008

    The "incorrect print head" error is here too.  The pins look good, the print head was cleaned with alcohol, letting it dry overnight, but don't expect a better result.  I was using after market ink, but have done it for numerous refills.  Is the "bad ink" warning real?

  • Anonymous May 28, 2008

    Incorrect pin head, all new cartridges in, i dont even know what the pin head is... please help....

  • Anonymous May 29, 2008

    Priner screen sez The following ink head cannot be recognized. (Y) Another mesage sez its the wrong type. Printer will not print. Cartrige does not light up. There is plenty of ink in cartrige. Sometimes removing it & reinstalling it gets it to work for a short period of time.D. Barlin db627@verizon.net

  • Anonymous Sep 01, 2008

    Display says that I have the wrong print head installed. I have never changed the print head. Please advise.

  • Anonymous Mar 30, 2014

    error says type of print head is incorrect

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I encounter exact same problem. What I did was took out the print head and clean the print head with Qtips with alcohol. To locate and remove print head, follow the instruction at Canon's PIXMA MP830 website and choose the tab "Support & Service" type "rseating the Print Head"
You'll be seeing
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804#SupportDetailAct

Basically, printer head is inner carton where ink cartridges sit.
Above link shows pricicely how to remove the ink cartridge.

Above link's instruction says, Caution: do not touch print head nozzles<1>

But, I just went ahead and clean the print head nozzles with rubbing alcohol soaked Qtips.
After completely cleaned and dried, I reinstalled print head, reinstalled ink cartridges,
closed all the cover. It went back working perfectly.




Posted on Jan 30, 2009

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The solution to my problem had nothing to do with an actual wrong print head, nor anything needing cleaning. After a month of thinking if I should take the printer to a technician and pay for who knows how much, I thought on checking the printer myself one more time. I wind up looking straight at the source. The rear part of the print head has an “electronic” strip which connects to the printer when it is seated in place. This strip has a couple of tiny metal squares where the information is passed on to the printer given that it connects to the small metal pins on the printer side. If one if this pins happens to be bent (apparently in mine it came like that from factory) then the message of “wrong print head” installed will appear. The reasons are obvious, but it sucks that they didn’t write a better program that would address this problem and give a more specific message. Something like “improper connection to print head”.
Anyway, I went and took a pointy set of pliers and pulled out the pin and unbend it as well. Be careful doing this, if you pull it too hard or try to unbend it too much you may brake it, and there it goes. You may have to order that rear part. The pin I pulled out and unbend didn’t look as well as the others, but the printer works fine now.

Posted on Jan 09, 2008

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My MP830 displayed the "incorrect Printhead" message after about
1.5 years of very light service. The problem was that the printhead
had started leaking ink into its electronics, which then shorted out
and gave the incorrect diagnosis. At least it knew its problem was
something to do with the printhead. Otherwise this printer works
pretty well, except for wasting enormous quantities of ink trying to
clean itself..

Posted on Sep 10, 2012

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I have another problem: I got the "incorrect print head" message, but now the print head/cartridges are stuck out of sight and I can't access them. Any suggestions?
Thank you.

Posted on Jul 24, 2010

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Try unplugging the power cord and leaving the printer off for a few minutes. When you plug back in, allow the printer to initialise and then raise the cover. The print head assembly should then appear.

Posted on Jul 30, 2010

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Try removing the carts overnight clean the contacts then insert it in the morning and retry. Hope this helps

Posted on Sep 18, 2007

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Error code 5200 means the print head temperature is too high. The only was to resolve this error is either replace the print head or replace the logic board. The print head is available, part number QY6-0061 but you will struggle to find a logic board. The only other thing you can try is resetting the EEPROM on the logic board, this sometimes clears the error. A service manual will show you how to do this: http://www.tradebit.com/filedetail.php/4546483-canon-pixma-mp830-printer-service-manual

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CANON MP830 all in one is sayin" the type of printhead is incorrectn Install the correct Printhead."


Hi follow the instructions as above...
ie Remove inks and print head...

But instead...
Whilst Canon print head is out...

Use cotton wool and alcohol and clean electrical contacts on back of print head and where they make contact inside printer.

Then install print head and inks and test.

If it does not work you may need to replace print head.

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