Question about Dell A940 All-In-One InkJet Printer

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Dell printer A940 fax trouble

I want to know how I can use the fax service because I have a modem conect to the cable COMCAST and in the manual of my printer said that I need a Modem fax/datos to use fax and it doesn't work with DSL don't know what is this?

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  • xereni Apr 18, 2009

    Thanks for the time to answer this question.. but my printer doesn't have thelefone jack conection just can be conected trough to the computer...

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  • 115 Answers

Unless you have 'VOIP' telephone service with Comcast, your FAX will connect through your home's telephone line, not the internet (or modem). You would connect your phone line to the all-in-one printer, then follow Dell's instructions for use. Good luck!

Posted on Apr 18, 2009

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Hi if my printer a940 is not conected to the computer can it copy a paper?


Yes, you can. Press Number of Copies repeatedly until the number (any number 1-99) of copies you want to make displays, or press + or - to scroll through the number list. Press Color or Black. The printer is working when the display reads COPYING.

Taken from the user manual http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

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All of my test fax are no answer. I have the


Your cable modem is not normally a source for telephone line that the fax machine will support. If you have telephone service through Comcast, You need to contact them about proper hookup to configure your fax line.

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You can download the user manual from

support.dell.com/support/edocs/systems/a940/a940en1.pdf

Have fun!
Please make sure to rate this solution. Thanks.

Jul 16, 2009 | Dell A940 All-In-One InkJet Printer

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Dell fax machine will not recognize incoming fax call on comcast cable telephone line


Direct from COMCAST FAQ:

Do fax machines work with Comcast Digital Voice service? Yes. However, there may be some equipment brands or models that are incompatible with Comcast Digital Voice® service. Click here to review a list of equipment that has been known to have compatibility issues with Comcast Digital Voice service.

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Hi ,
The 924 printer which you have is not a standalone faxing printer, in order to send or receive the faxes the printer should be connected to the computer and the phoneline should be connected to the internal modem of the computer and you will be able to send the faxes by scanning the document from the printer, you will find a software called ALL IN ONE CENTER installed on your computer , open the All in one center and then click on FAX Now and you will be able to send a fax.

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splitters by their nature are flaky..i'd recomend you get a good phone line cable, since they are cheap, and simple..you have another phone line somewhere, to test the fax/cable combination, just to make sure?

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Faxing


just check the phone line is connected to the fax if your ans is yes then pls connect one ordinary handset and chek you are geeting the dial tone and you are able to make call chek the socekt connecton also whtether it is conncetd to the proper line socket not in ext. bye

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