Question about Microsoft Xbox 360 Console
I forgot my password for my account and I dont know where to find my secret question.
If you go to the Hotmail website you will see 'Forgot your password?' link under where you would normally enter your password.
From here you input your e-mail address, the security code generated and the next section will give you 2 options on how to reset your password :
Use my location information and secret answer to verify my identity
Send password reset instructions to me in e-mail
If you know your secret question you can input in there and hopefully you can then reset your password.
If not then you'll have to e-mail Windows Live customer services regarding this situation and they'll probably ask obscure questions like :
- If you have MSN messenger contacts and if so who are they
- If you've used an Xbox 12 Month Prepaid Card what is the Serial number
- What were your recent emails, recent contacts via email etc,
- IP Address when logging in to the account or of your 360.
Posted on Apr 20, 2009
Go into console settings and then type in any random code, okay, then you have two options to eith retry the passcode or answer secret question, hope this helped
Posted on Dec 13, 2009
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Posted on Jan 02, 2017
I've managed to come across this from someone who called microsoft with the same problem (it seems quite common)
Go into settings Console settings Then device settings (The one with the blue screen)
left trigger, right trigger, x, y, left bumper, right bumper, left with left stick, up with left stick, right with left stick, x
If you have trouble use the pad instead of stick, but I could only get the stick to work..
I hope that helps
Posted on May 27, 2010
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Xbox support cannot resets passwords. Also if you know the windows live ID, it's really simple. Press forgot password
When presented with 3 options password reset email or secret question or secret answer and other options
Select other options
This will take you to the windows live iD validation form which you have to accurately answer questions about your account to prove ownership as long as you are the owner and didn't put random info then you should pass .
And I would suggest setting up reset proccess cause you do have slot of options for password resets if you set them up. KeepIng your windows live id and contact info upto date is a good idea it's like your drivers license for live
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