Question about Kenmore Elite 45986 Front Load Washer

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Won't spin. Error code F25 - Kenmore Elite 45986 Front Load Washer

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  • Master
  • 483 Answers

Hi,

If you remove three screws along the bottom front the bottom panel comes off.
On the inside, on the right wall, is a plastic bag with a paper labeled "FOR SERVICE TECHNICIAN ONLY".
This has a section titled "FAILURE/ERROR DISPLAY CODES" with all the error codes along with an explanation and recommended procedure. For F25, this is:

DRIVE MOTOR TACHOMETER ERROR

If the control is unable to properly detect motor speed, the machine shuts down.
If a failure occurs during high-speed spin, the door unlocks after 3 Minutes.

Possible Causes/Procedure

1. Verify the shipping system including shipping bolts, spacers and the power cord are removed.
2. Unplug washer or disconnect power.
3. Check drive motor tachometer resistance. It should be approx. 115 ohms.
4. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.

Posted on Apr 18, 2009

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Posted on Jan 02, 2017

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SOURCE: Whirlpool Duet Washer Trouble Code F25

Best Solution is to return it and buy another kind like LG or something

Posted on Mar 01, 2008

  • 1 Answer

SOURCE: F25 error code

this is scary. I got a brand new whirlpool duet sport I ordered from Costco.com. After 19 days of waiting for delivery it finally arrived and was installed by the whirlpool dlvy people. I read the instructions and started my 1st load within an hour of being installed. It never worked. Ok it work 6 mins and stopped on every cycle I put it on and then I got the error code 25. I called their customer svc number and they could not even tell me via the phone what that meant. I am suppose to have another delivered here HOPEFULLY next week but after seeing others having repeated problems I do not know if I should just say no take it all back.

Posted on Jul 26, 2008

huuum
  • 750 Answers

SOURCE: F25 error code

Hello twelsh2
Welcome,

You said, you started my washer and after a few minutes I'm getting this F25 code. Water starts to go in but it never starts washing. Any thoughts?

This is what F25 is telling you.

Condition
DRIVE MOTOR TACHOMETER ERROR
If the control is unable to properly detect motor speed, the machine shuts down. If a failure occurs during high-speed spin, the door unlocks after 3 minutes.

Check and Repair
1. Verify the shipping system including shipping bolts, spacers and cables are removed.
2. Unplug washer or disconnect power for 5 minutes (Rests the system)
3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations

If you can not find the fault , Please call service.
We have service sponsors available in your area here in our web site if you need one!
Let me know what you find!
Huuum
Please remember to leave a rating!

Posted on Oct 13, 2008

Fame_Guru
  • 483 Answers

SOURCE: Fault code F25

Hi,

If you remove three screws along the bottom front the bottom panel comes off.
On the inside, on the right wall, is a plastic bag with a paper labeled "FOR SERVICE TECHNICIAN ONLY".
This has a section titled "FAILURE/ERROR DISPLAY CODES" with all the error codes along with an explanation and recommended procedure. For F25, this is:

DRIVE MOTOR TACHOMETER ERROR

If the control is unable to properly detect motor speed, the machine shuts down.
If a failure occurs during high-speed spin, the door unlocks after 3 Minutes.

Possible Causes/Procedure

1. Verify the shipping system including shipping bolts, spacers and the power cord are removed.
2. Unplug washer or disconnect power.
3. Check drive motor tachometer resistance. It should be approx. 115 ohms.
4. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.

I got this working for many on this site :)
Thanks
Fame !

Posted on Jun 16, 2009

blueextc3221
  • 15935 Answers

SOURCE: Kenmore HE2 plus front loading washer f25

F25 indicates a possible drive motor tachometer error. (NOTE: The tech sheet is located behind the front quarter panel– remove the three hex head screws at the very bottom to remove the panel. The tech sheets will be folded up in a little plastic pouch.

The f25 error code is a motor tachometer error. To determine the problem you will have to remove the top cover and the front access panel. On some models, the rear panel will have to be taken off for easier access to the motor control. Now with the washer-unplugged remove the each plug one at a time and make sure the pins in the connector are not bent then reseat them on the board. Now retest the washer. If the washer still fails, you will need a meter to ohm the motor.

With the washer unplugged, locate the motor harness. Now unplug the motor connector to ohm the motor. Follow the list below to check the motor.

* Pin 1 to 3 6 ohms
* Pin 1 to2 6 ohms
* Pin 2 to 3 6 ohms
* Pin 4 to5 115 ohms

If the readings are close to what is listed above the motor is fine.

Live voltage checks are dangerous, and possibly deadly. Exercise caution at all times. If you are not comfortable working with live electricity I suggest you call an experienced service technician. I have provided you with a wire diagram with what the voltages should be. If the voltages are correct I would then recommend that you replace the motor control.


http://media.fotki.com/1_p,ssqftgqdqbftqgbxgtqsskgwtqkq,vi/sbbsgkqrgxstbrqrgwf/1/1303472/5961857/image5533851340308453439img-or.jpg

http://media.fotki.com/1_p,ssqftgqgtstgdfrxgtqsskgwtqkq,vi/wwkfkbqwwxkftrskdkw/1/1303472/5961857/image1769329000959650960img-or.jpg

http://media.fotki.com/1_p,ssqftgqbrdddksdxgtqsskgwtqkq,vi/stbrqrgwfxsbdkgqfbr/1/1303472/5961857/image5269611314094350944img-or.jpg

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 12, 2010

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I have a F25 code pop up and it will not spin


If this is the washer and not the dryer then error code:

F25 = DRIVE MOTOR TACHOMETER ERROR
This is a major error you can try some of the items listed below?

If the control is unable to properly detect motor speed, the machine
shuts down. If a failure occurs during high-speed spin, the door unlocks
after 3 minutes.

1. Verify the shipping system including shipping bolts, spacers and
cables are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and the Motor
Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.

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2 Answers

Fault code F25


Hi,

If you remove three screws along the bottom front the bottom panel comes off.
On the inside, on the right wall, is a plastic bag with a paper labeled "FOR SERVICE TECHNICIAN ONLY".
This has a section titled "FAILURE/ERROR DISPLAY CODES" with all the error codes along with an explanation and recommended procedure. For F25, this is:

DRIVE MOTOR TACHOMETER ERROR

If the control is unable to properly detect motor speed, the machine shuts down.
If a failure occurs during high-speed spin, the door unlocks after 3 Minutes.

Possible Causes/Procedure

1. Verify the shipping system including shipping bolts, spacers and the power cord are removed.
2. Unplug washer or disconnect power.
3. Check drive motor tachometer resistance. It should be approx. 115 ohms.
4. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.

I got this working for many on this site :)
Thanks
Fame !

Apr 25, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Kenmore Elite F25?>


F25 = DRIVE MOTOR TACHOMETER ERROR
mostly likely need to replace speed control board

If the control is unable to properly detect motor speed, the machine shuts down.
If a failure occurs during high-speed spin, the door unlocks after 3 Minutes.

Possible Causes/Procedure

1. Verify the shipping system including shipping bolts, spacers and the power cord are removed.
2. Unplug washer or disconnect power.
3. Check drive motor tachometer resistance. It should be approx. 115 ohms.
4. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations

Oct 19, 2008 | Kenmore Elite 45986 Front Load Washer

2 Answers

F25 error code


Hello twelsh2
Welcome,

You said, you started my washer and after a few minutes I'm getting this F25 code. Water starts to go in but it never starts washing. Any thoughts?

This is what F25 is telling you.

Condition
DRIVE MOTOR TACHOMETER ERROR
If the control is unable to properly detect motor speed, the machine shuts down. If a failure occurs during high-speed spin, the door unlocks after 3 minutes.

Check and Repair
1. Verify the shipping system including shipping bolts, spacers and cables are removed.
2. Unplug washer or disconnect power for 5 minutes (Rests the system)
3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations

If you can not find the fault , Please call service.
We have service sponsors available in your area here in our web site if you need one!
Let me know what you find!
Huuum
Please remember to leave a rating!

Sep 25, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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