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I reset the unit by sticking a paperclip into the reset opening. Now, I can't get the computer to interact with the mp3 player. Mp3 player is showing "USB transferring..." but nothing is getting to the computer.
Work with your Lyra. I use the alphabet to keep my songs in the right order.
1. Connect your Lyra MP3 player to your computer using the proper cable, and click on your desktop to open "My Computer".
2. Click to open the drive labeled "Lyra".
3. Right-click on the song name, and choose "Properties" from the menu.
4. Go to the "Details" tab (I believe)
5. Highlight the name and change it. For Example: If I want the song "We Will Rock You" to be my first song, I name it "aaaWe Will Rock You". I want the next song to be "We Are The Champions" so I call it "aabWe Are The Champions"
6. Some songs have security issues and will not allow you to change their names. Then you are out of luck.
My suggestion is switching the file transfer protocol from MTP to MSC by accessing it under the Menu.
Once you do this, when the Lyra is plugged into the computer, it will appear as an external hard drive.
Format the hard drive and then drag and drop your songs and/or directories of songs onto the Lyra.
This is what I do, as I never use Rhapsody, URGE, or even Windows Media Player or MusicMatch to upload songs onto my RD2763.
Hope this helps!