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Cd's dont load and play. dvd's do load and play

I have a toshiba satelite pro laptop with a dvd/cd player. It will play dvd's but not cd's or application cd's. Toshiba is recommending to replace it. Is there anything else I can try? It is only 3 weeks old.

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  • kelescam Apr 18, 2009

    Yes, they will replace it, however, I can't wrap my mind around the fact that it just stopped working after only 3 weeks of minimal use. I just thought that if someone else had experienced this and was able to fix it without replacing it, I could try it. In fact this toshiba has a 2 year factory warranty. Thanks for your response

  • charles raynor May 11, 2010

    That seems to be an occasional problem with cd/dvd players in laptops.....My daughter replaced hers twice in the one year warranty on her HP

  • charles raynor May 11, 2010

    If it is only 3 months old, it should still be under warranty.Check again with toshiba and see if they will send a replacement.

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Thats odd, should still be under warranty, if they offer to replace it for free then go for it, because if it read dvd's and not cd's then I agree its the unit

Posted on Apr 18, 2009

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