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Whirlpool direct drive washer wont spin

A Whirlpool LSQ7030KQ0 direct drive washer will agitate fine but not spin.  I have replaced the Gear Case twice.  The first time it ran for about 4 days and stopped spinning.  During the high spin the washer was bucking.  After is stopped spinning again I replaced it a second time.  This time it did nothing at all.  I pulled the motor and Gear Case back off and I am able to spin the basket using the basket drive assembly with the brake assemble removed.  I tried pulling the basket drive out but is seems like it is stuck or that it is held in by some thing so I could not check to see if the two little nubs were missing off of the tip of it.  When I turned it, it turned the basket with no play what so ever.  Could that still be the problem or could something else be causing it.
Thanks Rich

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  • beckerfamily Apr 19, 2009

    In regard to my no spin problem, is the ring with clutch band supposed to spin easily in the clutch assembly.  At this point it does.  The part that the clutch band sits it spins when I look at it when the spin cycle is running.  I even tried to hold it to see what kind of power was being applied to it and I could no hold it.  The actuator and brake shoes appear to be okay.  When I spin the actuator it releases the brake shoes and it spins the basket.  There was an oily substance in the clutch bank mechanism that I cleaned out and I was able to get the basket to spin a little bit but with not much power.  I could stop it with my hand.  I did get it up to a high spin one, but then I had an additional problem in the the basket was jumping all over the place and making a loud banking sound.  I did replace the base spring but that does not seem to be helping.  I did lay the washer down on it's face when I was working on it.  Could this have caused the additional problem, if so, is there any way to correct it.


    Thanks
    Rich 

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Well I ended up having to trouble shooting the problem on another web page that didn't cost any thing to get my answer.  I sent my first entry in and received a reply.  I then sent in a second entry because through trouble shooting my washer I figured out that it was not a motor problem but never received another answer.  The problem ended up being the drive clutch.  It was worn down and was which caused very little friction and the clutch never caught to spin the basket.  Now it spins great.  Seeing as how you did not provide the help you said you would it would be nice to get a refund.
Thanks Rich

Posted on Apr 27, 2009

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Hello, I have a series 80 washer. I replaced the coupling and the washer spins and drains but doesn't agitate. The agitator cogs seem fine. The timer hums and I smell a burning oder. Timer or clutch? HELP!


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

This problem points to a couple of places:

(The clutch is only used during the spin mode)


The first unfortunately is the motor. Kenmore / Whirlpool top load direct drive washers use a reversing motor.

When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.

I'd check the following first before assuming that it's the motor though.


First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the transmission.

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.


Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight gear oil.

Remove the transmission cover and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

Dec 12, 2010 | Kenmore Washing Machines

1 Answer

I am working on a Kenmore top loader washer model number 110.82873120 Problem is the machine won't spin The motor coupler is fine The pump works fine The motor (electric) works fine I think the gear case...


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Washer-Parts/Model-110.82873120/0582/0153200?pathTaken=

and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If it will drain but won't spin the problem is likely in the transmission. "Neutral Drain Assembly".

See the Whirlpool / Kenmore Service manual for top load direct drive washers.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf


Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

When ours had a similar problem, we looked at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) and noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 15Oz of gear oil (auto parts store) , remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Sep 17, 2010 | Kenmore Washing Machines

1 Answer

My Kenmore 3.2 cu. ft. Super Capacity Plus Top Load Washer has stopped agitating. It spins fine, but doesn't agitate. If I push down on the agitator while it is running, it tries to agitate, but not...


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

This problem points to a couple of places:



The first unfortunately is the motor. Kenmore / Whirlpool top load direct drive washers use a reversing motor.

When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.

I'd check the following first before assuming that it's the motor though.


First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the transmission.

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.


Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight gear oil (I replaced mine with gear oil from a local auto parts store).

Remove the transmission cover (8 bolts) and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

If you're reasonably comfortable with tools you can fix it yourself.

When we had a problem with ours, we ended up spending less than $30 replacing the agitate cams, neutral drain assembly and oil instead of $170 for a transmission. It was worth fixing.

As an aside, tearing the washer apart will give you the opportunity to completely clean it.

Sep 13, 2010 | Kenmore 3.2 cu. ft. Plus Top Load Washer

1 Answer

Agitator stops while in spin cycle


Assuming that this is a basic Whirlpool top load, direct drive, neutral drain washer, the agitator is supposed to stop during the spin cycle.

Please see the following Whirlpool installation and service manual for top load machines.

If you look at the description of how the transmission works, there is an "Agitate Cam" that lifts the "Agitate Gear" out of contact with the main "Agitate Rack" when the machine goes into spin mode

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I have found though that because of the friction between the agitate gear and main drive shaft, including the oil itself, the agitator may move while in spin mode.



Oct 14, 2009 | Whirlpool Washing Machines

1 Answer

My washing machine spins but does not aggitate what do i need to do?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Also see the Whirlpool / Kenmore installation and operations manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Also look at the Whirlpool parts list for top load direct drive commercial washers (the consumer model is basically the same.)

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


The Whirlpool / Kenmore top load direct drive washer uses an agitate shaft from the transmission with splines on its' top that fit into slots in the agitator. If the slots in the agitator are damaged / worn, the washer may not agitate.

Remove the fabric softener dispenser, remove the top agitator cap (a short screwdriver works well), and you'll see a 1/2" square drive bolt. Use a 1/2" socket extension to remove the bolt, pull up on the top agitator and carefully turn it over. You should see four plastic "dogs" that allow the top agitator to turn one way only. If they are worn, they are easily replaced.

After removing the top agitator, you should see a bolt (I think it's 5/8").

Carefully remove the bolt and the rubber washer under it and the main agitator should come off. You'll see the top of the transmission agitator shaft with it's splines. Check them and the slots inside the main agitator.

If the splines on the transmission agitator and main agitator are OK, the washer spins and drains and the timer moves through its' cycle, the problem points to an agitate gear in the transmission itself.

See the parts PDF for the transmission.

Replacing the gear in the transmission is a bit complicated (and messy) but it's a lot less expensive than a $170 transmission.

If you decide that you want to work on the transmission (it's not really that hard) post another question on Fixya and I or someone else should be able to walk you through it.

Oct 09, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washing Machine does not agitate


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Following is the Whirlpool installation and maintenance PDF on how top load, direct drive washers work with a troubleshooting section.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Following is the Whirlpool parts list for commercial top load, direct drive washers although the consumer washers are basically the same.

The problem seems to point to the Agitate Cams in the transmission that raise and lower the Agitate gear on the main transmission shaft. These are relatively inexpensive to replace.

I'd also check the splines on the main agitator shaft and the two pronged "washer" on top of it.


Oct 03, 2009 | Kenmore Washing Machines

1 Answer

Bottom part of agitator does not work, i replaced the clutch dogs two weeks ago for the top part. kenmore series 80


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

There are a number of Series 80 design washers. You'll need the actual model number to better check for the problem.

First, I'd remove the top agitator (as you've already done), then I'd remove the main agitator.

Under it you will see a clip and what Whirlpool calls a "washer". The "washer has two prongs, one fits into the main agitator shaft drive and the other fits in the lower agitator. If one or the other of the prongs is broken, the agitator most likely wont. I'd also look inside the main agitator to see if the ridges are broken off.

I'd then start the washer on it's smallest cycle and see if the main agitator shaft turns back and forth. If it doesn't and the washer goes through it's drain and spin cycles, the problem is likely in the transmission itself with what they call the agitate gear and / or agitate cams.

Please see the Whirlpool / Kenmore PDF document on installation, maintenance and operation of direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6?OpenView&Start=1

This is a Whirlpool document with parts lists for their commercial washers (basically the same as the consumer models)

If the problem is in the transmission, although it looks complicated, it really isn't that bad if you have a moderate level of mechanical ability.




Sep 26, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Not sure if manifold is leaking


Leaks water...check the pump first. The fill valve and hoses may be the next step. See how to take apart info. With the use of plastic drain hoses on many machines today, this has become a common leak trouble maker. The drain hose can rub the wall or a pipe and this will rub a hole in the drain hose.
 
  1. Agitation problems and agitator dog repair aid info
  2. Automatic dispenser information
  3. Common problems with Inglis, Whirlpool, Kenmore direct drive style of washers
  4. Diagnostic Direct Drive washer chart from American appliance
  5. How a washer works, good to read this first
  6. Help for storing an appliance
  7. How does the agitator come off my washer ??
  8. How to prevent socks from getting into your pump
  9. Ohm test a common direct drive motor
  10. How to by-pass a lid switch for testing the washer
  11. Basic information: Inglis, Whirlpool, Kenmore Direct drive washers
  12. Inglis, Whirlpool, Kenmore Direct drive washers - How to take apart - Cabinet off, cabinet on, checking or replacing a lid switch, replace the pump, replace motor coupling or motor.
  13. Inglis, Whirlpool and Kenmore direct drive washer- useful parts breakdowns
  14. Important disclaimer
  15. My direct drive washer will fill ok, agitates ok but when it comes to the spin and drain cycle the washer comes to a screeching halt...no spin, no draining and the timer stops, what's up?
  16. My clothes have a whiting on them that looks like lint.
  17. My washer has a funky odor
  18. Noises
  19. Ohm meter testing a motor capacitor
  20. Slow water fills
  21. The wash tubs on my direct drive washer are leaning to the right...why?
  22. Timer stalls or missing cycles
  23. Timer will not advance
  24. Tips on changing a common washer fill valve
  25. To learn more about washing machines, click here
  26. Washer Basics: Filling with water
  27. Washer leaks water
  28. Washer moves around to much
  29. Washer will not spin
  30. Washer sample wiring diagrams
  31. Washer spins and agitates at the same time
  32. Washer belts: If your belt on any washer looks like these, replace the belt(s).
  33. Washer runs but wont agitate or spin
  34. Washer won't run, agitate or spin
  35. What is that black power powder or filings under my washer??


Apr 01, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

2 Answers

Whirlpool Ultimate care ll Quiet wash Model # LSQ9564SQ0


The ***** part of the agitator is supposed to ratchet in the clockwise direction. this is normal. If you can spin it in either direction (turned off) then you need a set of agitator dogs.

Jan 10, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

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