Question about Washing Machines
Maytag Neptune TL Model FAV 6800 Won't drain, stops at the same point each time (36 minutes on Delicate cycle for example). No error codes. Pulled off the drain hose. Could not blow on into it, but could ****. Siphoned all the water out via the drain hose. Read some post and the next thing seems to be to check the pump. How do I take the covers off to access it? Front or rear? Joe B.
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Posted on Jan 02, 2017
"nd" refers to a No Drain issue . check for restriction in pump assy, restricted drain hose loose wire at pump, bad pump.
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Posted on Apr 07, 2009
Let’s check to see if the wash basket will rotate CCW in Spin Only Cycle with no clothes in the wash basket
1. Open the lid and rotate the wash basket by hand Counter Clockwise, CCW. The wash basket should rotate freely with no restriction. The wash basket will not rotate Clockwise, CW by hand.
2. Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine to observe the wash basket and tumbler action described in step 3. (See page 33 of the Service Manual for putty knife insertion point).
3. With the top raised start a Spin Only cycle with no clothes in the wash basket, observe the wash basket it should begin to rotate CCW does it?. Watch the tumblers, they should not rotate in spin cycle (maybe ½ turn at the start of spin cycle and that’s all). If the tumblers rotate while the wash basket is rotating you have a clutch malfunction. If the basket does spin CCW and the tumblers are rotating then you have a broken clutch spring. Let do those checks and observations and see what the next troubleshooting steps will be. Rich
Posted on Apr 24, 2009
SOURCE: Wont spin with clothes
Common problem with this model I own it. Sounds like the roller clutch bearings in your machine are seized/rusted up. Do you want to try to DIY the repair? Read thru this post for the details of what is involved. Post back with any questions. Rich
Posted on May 03, 2009
Hello rockhead255 ,
I'm an owner like you and will try to help.
Error code 10 states Unbalance or cabinet hit detected during final spin, which prevented the spinner from exceeding 500 rpm
Did you notice if you took some large tub swings as the washer tried to spin up?
I suspect a Clutch malfunction. Pump the water out of the tub with the Board Output Test with the drain pump in service mode. With the wash tub empty open the lid and see if you can rotate the wash basket CCW with one finger. You mentioned “”Tub does not turn by hand””. Is that in the CCW direction?
You should be able to rotate the wash basket with your pinky finger with very little force. The wash basket will not rotate CW. What amount of rotational resistance do you detect in the CCW direction? With the error 10 reported I would drop the clutch out of the machine per my step by step procedure at this post. Try the One-Way roller clutch bearing clean up and re-lube as I discuss in that post and see if you can restore the machine to normal Spin operation. Once you drop the clutch out of the machine we will have a better feel for the issue.
You can try the TDS check in the SM but I feel it is a Clutch issue at this point of troubleshooting. Good troubleshooting using the machines diag code listing.
Post back if you havd need additional questions or help.
Posted on Sep 28, 2009
Testimonial: "Thanks for the answer, I will try these when I get home this afternoon."
There is no reset button you can unplug the 120VAC power cord for 30 seconds or so then repower up.
Surge protection on the 120VAC outlet servicing the washer is a good idea going forward.
If normal operation does not return with the power up/power down then I feel you may have failed Control Board.
FAV6800A/FAV9800A Service Manual and Sears Parts Direct for reference.
See Sears Parts Direct or any vendor for pricing this is the Control board you need if yours has failed p/n 25001217.
I just checked Sears Parts Direct and they have it for $135.67 but is states back ordered. That is the best price out there. I wonder if they made a mistake in pricing.
With a Thunder Storm line transient there could be other issues Motor Controller or TDS sensor but I feel it will come down to the Control Board.
If you decide to go forward and replace I will give you some additional info on removing the Console and the proper way to remove the ribbon cable from the Console to the Control Board……Rich
Posted on Jul 25, 2010
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