Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Hp 6210 fax problems

Cannot send or receive faxes. did the fax test and followed the suggestions and still I am getting a fail fax test print out. I dont have the software for it, i dont know it this makes a difference or not I am able to print from my  Mac computer ok. the other thing I cannot do is scan.
could you please help me.

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  • soroa73 Apr 19, 2009

    yes it does I can print from my Mac, that is no problem I can even selected as the default printer, It has the 1.3 driver version.
    I called HP but it  has no warranty.
    I am not the original owner, it bought new ink and prints perfect the test from the printer and from the computer.
    Its just the fax, and scanner that seem to have issues.

  • soroa73 Apr 19, 2009

    i was able to download the software for the printer. This took care of the scanner problem, it works just fine. 
    the fax issue still remains. I change phone cord for a new one with two wires as recommended. When I dial my number I never get fax signal, even with the auto answer on.
    If I try to send a fax, right away it gives me (Fax send failed) message.
    The fax test report says: Your HP device has failed  the Fax Hardware Test. it only recommends to turn it off and back on and try the test again, which I did got the same results.

  • soroa73 Apr 19, 2009

    Thanks for the reply this printer is installed via USB.
    I am located in the US.
     How can i make sure that the driver for the fax is properly installed, Where do I check this.

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  • 297 Answers

Does a mac support this thing?
The all in one are a big problem.
They don't like Norton with windows
Linux likes them fast as a printer only.
But never heard a Mac has all in one support for all features.

Posted on Apr 18, 2009

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Related Questions:

2 Answers

How do I print the fax log?


Hi,

Follow the steps below to print Fax Logs for already received faxes

  1. Press Setup , and then press 2 . This displays the Print Report menu.
  2. Press the Right arrow button to scroll through the following report types:
    • Fax Report Setup: prints the automatic fax reports as described in Generate reports automatically.
    • Last Transaction: prints details of the last fax transaction.
    • Fax Log: prints a log of approximately the last 30 fax transactions.
    • Speed Dial List: prints a list of programmed speed-dial entries.
    • Self-Test Report: prints a report to assist in diagnosing print and alignment problems.
  3. After the desired report is highlighted, press OK .

Also, Click on the link below for more information about Fax settings on your printer
Fax Settings


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Dec 31, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP 6310 All-in-One. How do I get a fax confirmation?


If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.


The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.


To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.


Off Does not print a fax confirmation report when you send and

receive faxes successfully. This is the default setting.


On Fax Send Prints a fax confirmation report for every fax you send.

Fax

On Fax Receive Prints a fax confirmation report for every fax you receive.


Send & Receive Prints a fax confirmation report for every fax you send and

receive.

Oct 27, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Hp 6210 all in one won't print. Neither the fax


Power off for one minute at least! Power on. self test should run. follow directions on LED screen of printer.

Nov 03, 2009 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

When recieving a fax the print speed is at a snail pace. It takes for ever for the printer to print a page of the recieving fax.


try this and let us know. do fax diagonastics.

Test the fax setup from the control panel Follow the steps below to perform a fax diagnostics test.
  1. Set up the all-in-one for faxing according to the setup instructions found in the product's User's Guide .
  2. Make sure you have inserted the print cartridges and loaded paper before starting the test.
  3. Press Setup , 6 , and then 6 . This displays the Tools menu and then select Run Fax Test . The HP all-in-one displays the status of the test on the color graphics display and prints a report.
  4. Review the report.
    • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.
    • If the test fails, review the report for more information on how to fix any problems found.
  5. After you pick up the fax report from the all-in-one, press OK . Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test.
Accessing the Diagnostic Utility from HP Solution Center The fax Diagnostic Utility can also be accessed from the HP Solution Center software, by selecting the HP Fax enabled product in the drop down box, and then following these steps:
  1. Select Settings , Fax Settings & Setup , Fax Setup Wizard .
  2. Tab through the Fax Setup Wizard to get to the end of the process. This is a good opportunity to ensure that your fax machine is setup correctly.
  3. Click Click here to run the Fax Test . The HP all-in-one displays the status of the test on the color graphics display and prints a report.
  4. Review the report.
    • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.
    • If the test fails, review the report for more information on how to fix any problems found.
  5. After you pick up the fax report from the all-in-one, press OK . Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test.

Sep 14, 2009 | HP Officejet J5780 All-In-One InkJet...

2 Answers

01.12.2008 i fax to one number. now i want aknowledgement of that fax. its gone or not. How i can find on HP Officejet 5610 all in One System?


You can get the manual here if you do not have one - LINK.

Here is an exert form the manual on this:
Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On
Fax Send or Send & Receive.
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.
Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send &
Receive
Prints a fax confirmation report for every fax you send and
receive.

Dec 10, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Hp officeject 6210 all in one printer


Sorry these printers has capability to send faxes from the computer only but not receive.

But your idea is right on wasting paper on printing incoming faxes, These days HP has launched a new model which can receive fax to your computer without wasting paper See the link bellow:

http://www.shopping.hp.com/webapp/shopping/store_access.do?template_type=product_detail&product_code=CB029A%23ABA&jumpid=oc_R1002_USENC-001_HP%20Officejet%20J6480%20All-in-One%20Printer&lang=en&cc=us

Take a look

Sep 26, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Confirmation page


You can configure your HP all-in-one so that it automatically prints error and confirmation reports. If you need printed confirmation each time a fax is sent, follow these instructions before sending any faxes and select Send Only. To set automated report options from the control panel Press Setup. Press 2, and then press 1. This selects Print Report and then selects Fax Report Setup. clip_image001.gif Press to scroll through the following report types: Every Error: prints whenever there is any kind of fax error (default). Send Error: prints whenever there is a transmission error. Receive Error: prints whenever there is a receiving error. Every Fax: confirms every time a fax is sent or received. Send Only: prints every time a fax is sent indicating whether the fax was successfully sent or not. Off: does not print any error or confirmation reports. Press OK to select the report.

Jul 29, 2008 | HP OfficeJet 6210 All-In-One InkJet...

3 Answers

Owners manual for HP OfficeJet 6210 All-in-One


If I give you the link to download a HP OfficeJet 6210 All-in-One manual then I'd say thats FixYa

Nov 20, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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