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I can't hear anything

Do both pink and black plugs need to be inserted in PC. I followed Logitech Quick Start instructions, still no sound.

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Re: I can't hear anything

Check volume icon on taskbar and ensure that MUTE is not ticked and then increase volume. go to start/programs/accessories/entertainment/volume control- check all panels are working. Then come back

Posted on Sep 18, 2007

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I got new Logitech Clearchat stereo headphones. I plugged the two pins into the pc - pink and green. When I do a skype test I hear the message from my computer speakers (settings says Realtek HD..with no...

realtech hd is your sound device. go into windows control panel and access the sound settings then navigate to voice settings click the volume button,your mic might be muted. also if you want the headphones to work plug them into the plug that your speakers are using (side-note: mics and head phones never need something installed to work as long as your sound device works and your definitely does work,only when the mic is a special interface like USB do you need to install software and/or drivers)

Apr 01, 2011 | Logitech ClearChat Stereo Headset Headset

1 Answer

I have windows 7 lop top i want to use Logitech usb headset 200. don't hear any thing after insert to the USB. What do have to do?

Please go to control panel and click on Sound
In theSound properties / settings window you must be seeing 2 options right click on the Logitech option and set it to default. Post this your logitech USB headset will be set to default sound playback device

I hope if you disconnect / connect the logitech USB headphones you are hearing sound from the regular speakers.

Jan 09, 2011 | Logitech Stereo USB Headset 200 Consumer...

1 Answer

My turtle beach x1 stopped working

What happens if you try your X1 on a PC instead of on your Xbox? That's a good test of the mic... Here's how:
- Plug the X1 USB into a USB port on your PC. - Plug the X1 green plug into the green Line Out jack on your PC. - Plug the X1 pink plug into the pink Microphone jack on your PC.
Try recording the sound of your own voice on the PC, using Sound Recorder or whatever. Do you hear the sound of your voice? If so, your mic is working and the X1 chat/controller cable is probably broken. Replace the chat/controller cable.
If not, then the X1 mic is broken and you should contact Turtle Beach for service at

Jan 09, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

I can't hear anything from my logitech headset

Hi Itsyen, go to start menu, control panel, sound. Then here go into the Tabs and select the Headset as Mic and Speakers. Apply, Done !
Thanks and have a nice day Julien

Aug 04, 2009 | Logitech 250 Headset

1 Answer

Clear chat mic doent work

in skype go to tools>options>audio setting make sue the microphone is logitech and the green bars should start moving as you talk.
if no logitech appears or the mic is not producing sound. call logitech for warranty info. if the mic is producing sound below is "make a free skype test call" to see if the program is transmitting.

Jul 18, 2009 | Logitech ClearChat Stereo Headset Headset

1 Answer

Mic broke

Try using your X1 with your computer. Plug the X1 green plug into the green jack on the PC. Plug the X1 pink plug into the pink jack on your PC. Try using the headset to listen to the sound of your voice. Can you hear your voice through the headset? If yes, then the mic is OK but the chat-controller cable needs to be replaced. If not, then you should contact Turtle Beach tech support at

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1 Answer

Mic not working when headphone plugged in

Try changing the Windows Default Audio devices
  1. Go to control Panel
  2. Sounds and audio devices
  3. The Audio tab
  4. Then change the Sound Recording Device to Logitech Headphone INPUT
Hopefully this will work

Apr 07, 2009 | Logitech Premium Headset

1 Answer

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I am not sure how you know that your computer does not recognize your mic, but you can try to check your volume control settings and make sure you have your mic unmuted and at good levels.

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1 Answer

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The issue lies in the glass fiber wire, the wire is coated with a conductive metal only a fe mircons thick.

Simply put the headset is a poor production model, the use of glass fiber wire more often than not results in a short in the wiring. Thus the sound will come out of one side, not at all, etc.

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4 Answers

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either the headset is not supported by Vista, or you need to right click on both speaker icons, normally coloured red and black and in the properties you need to see if your headset is listed as one of the microphone input devices, if you need to make the Logitech headset the default mic and not the windows generic mic. If you do not see it in the properties then it may not be recognised by Vista.

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