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Check the back of the player! There is a sticker with a number on it, if it has a 0 or a 9 it is multi region, anything else and it is locked to a region!
I HAVE TRYED ALL DIFFERENT USB CABLE FOR MY MP3 AND HAVE WENT TO, TO MANY DIFERENT STORES FOR USB CABLE AND THE 4DB FLASH CARD FOR THIS MP3 PLAYER. TO MY KNOWLEGE EVERY SENT I HAD THIS MP3 PLAYER HAVE NOT BENFINT ME AT ALL. WENT TO BIG LOT WHERE I BROUGHT IT FROM TOLD ME TO WRITE ARE TELL YOU'LL ABOUT THIS PRODUCT THAT I HAD PURCHER FROM YOU'LL POLAROID, I WOULD LIKE FOR YOU'LL TO REPLACE IT ARE SOMETHING.
THANKS,
VANESSA WATSON 708 W. MADISON ST. O'FALLON, IL 62269 PHONE (618) 910-2480
I just read through the online manual. I tried their solution, and it worked! Just hold down the POWER button for about 8 seconds straight ... it unlocks! Simple as that.
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