Question about Konica Minolta Office Equipment & Supplies

2 Answers

I've always had problems with my Konica Minolta Page Pro 1380 MF scanner but the error code I'm getting is 178 Can't lamp on. Please advise if I can fix this myself? I am due to publish a magazine first thing Tuesday and desparately need to scan two items! Thank you for your help, Karen Whitehead

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  • kawhthd Apr 18, 2009

    The reply is a little confusing - it firstl of all says I can fix it myslef but then suggests that I need to take it to a service centre to check the internal parts of the printer/scanner.

  • kawhthd Apr 18, 2009

    Thank you for clarification. Perhaps they can loan me a scanner while it's being repaired.

    Thank you for both replies being so speedy!

    Kind regards,

    Karen Whitehead Norwich UK

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Hi there,

it seems that it was internal problem inside the scanner, it not easily to be fix & meet to your deadline. it is better to bring the unit to any local service center on your area for further check, fix & replace any faulty parts on the scanner.

you cannot fix the unit alone, and its better to bring to service center to be able to get it fix before the deadline of your project.

Posted on Apr 18, 2009

  • micromaster
    micromaster Apr 18, 2009

    hi there,

    it seems that it was internal problem inside the
    scanner, it not easily to be fix & meet to your deadline. it is
    better to bring the unit to any local service center on your area for
    further check, fix & replace any faulty parts on the scanner.

    you
    cannot fix the unit alone, and its better to bring to service center to
    be able to get it fix before the deadline of your project.




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  • Contributor
  • 544 Answers

HI,

i read your problem and it is one of a generic problem of printer.

i will tell you honestly we can fix it by our self.

the problem is i you printer it self.

you need to send it to a service center to open it for you and check the internal parts of your printer.

your reponse is highly appreciated.

thanks,

Posted on Apr 18, 2009

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