Question about KitchenAid KCM511 Coffee Maker

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Coffee pot does not work at all model KCM511ER-1 THE DISPLAY shows Err2

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  • sclegacyphd Oct 21, 2009

    Mine too broke at a year and a half. What is the good of a one year warranty on a fairly expensive small appliance? Stand behind your products, KitchenAid! My Mr. Coffee cost less than half as much and lasted about EIGHT years!

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An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

Posted on Jul 08, 2009

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Posted on Jan 02, 2017

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1 Answer

Err2 on display of coffee maker


Check your manual for instructions on the display codes.

Mar 25, 2014 | KitchenAid Coffee Makers & Espresso...

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I followed the instructions you gave me for the ERR2 problem.. but still not working.


I have a coffe maker that is 1 week old, the model number is w10321647a, it is a cusinart make and I am unable to make coffee when I press the Brew buttion, I get an error message that is err2. I have unplugged the coffee and plugged it in a again and it is still coming up with err2 and no coffee. Please help!!

Jan 27, 2011 | KitchenAid KCM511 Coffee Maker

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My kitchenaid coffee maker gives us an "error 2" and will not brew. help!


This problem occurs between 6 months and 1 year of these coffee pots. I have contacted customer service each time this occurs and have received a new coffee pot. Unfortunately, I am calling them again and again because the new coffee pots do not even last their warranty time and the ERR2 light again comes on and ruins my morning. I would not recommend this coffee pot. It is expensive and life time is not long at all. Customer service has been great but how many times do you have to return a coffee pot for Kitchenaid to get the hint that it needs to be fixed. Most consumers will get angry, throw it away and never buy the same one again. So, wake up Kitchenaid and smell the COFFEE!!!!!!!!!!!!!!!!!!!!!!!!! Fix this coffeepot. I am not the only one who has had this problem. Customer service @ 1-800-541-6390 Hope this helps. When they send you a new one they send you free shipping back for the old one and you use the box the new one came in.

Dec 04, 2010 | KitchenAid KCM511 Coffee Maker

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Will not start making coffee push start after 30 second message on screen err2 model kcm5340bo gerald larsen 1-630-323-3112


This is to do with an error in the warming plate function. You may be able to cure this error by completely unplugging the coffee maker from the mains lead and then plugging it back in and trying to brew. If this does not help I would suggest trying to contact the manufacturer to see if it is still under warranty.

Hope this helps and thank you for usinf FixYa

Aug 30, 2010 | Microwave Ovens

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Error 2-Unit will not heat or brew. Stopped in middle of brewing cycle and flashed error 3 code. After unplugging unie and plugging back in an error 2 remains.


Error message 2 is a result of the water heating element burning out. The element is replaceable, if you can find a vendor who sells the element assembly. Price of a new element may be more that a new pot though, if you're lucky enough to find a parts vendor that sells one.

Dec 18, 2009 | KitchenAid KCM511 Coffee Maker

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My Survival Guide To The Dreaded Err2 Disaster


An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.
Thank you, have a nice day.

Aug 30, 2009 | KitchenAid KCM511 Coffee Maker

1 Answer

Kitchen Aid coffee maker err2


An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears. This may take a few seconds.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

Apr 07, 2009 | KitchenAid KCM511 Coffee Maker

1 Answer

Kitchenaid coffee pot won't brew coffee reads err2


An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

Mar 13, 2009 | KitchenAid KCM511 Coffee Maker

3 Answers

Kitchenaid coffee maker model #KCM534OBO


Err2 is a failed heating element. There is no fix or replacement parts sold. I was lucky I had a receipt, even out of the year warranty they(KitchenAid) are still replacing it.

Nov 07, 2008 | KitchenAid JAVASTUDIO KCM534 14-Cup Coffee...

1 Answer

Err2 Problem


Suggestion was Descaling the Coffee Maker from KitchenAid Phoebe (I'm guessing customer support)

http://kitchenaidconversations.com/forums/topic.asp?TOPIC_ID=14441&SearchTerms=err+2
Cleaning scale from coffee maker DO NOT USE THAT MUCH VINEGAR! Put a tiny bit of vinegar in the carafeand fill carafe the rest of the way with water. Run that vinegar/waterthrough machine. Using another container, fill machine with plain waterand run that through. Repeat until the vinegar taste is gone. If you donot run lots of plain water through the machine after, your coffee willtaste like...um...disgusting! Also, use a spell-checker beforeimproving this posting.
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To clean hard water deposits from a coffeemaker use distilled white vinager. You may need to use as much as agallon if the scale buildup is really bad. Fill clean coffee pot onehalf full of vinager and run through machine as if making coffee.Repeat this process several times using fresh vinager until it comesout clear. Do this once a week and your maker will work much better.

Sep 09, 2008 | KitchenAid KCM511 Coffee Maker

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