Question about Epson Stylus CX6000 All-In-One InkJet Printer

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Communication error shows even though all cables etc are plugged in

I am using the Epson Stylus cx6000 with my MacBook and when I go to print I keep getting a communication error that tells me to make sure all cables are connected and the printer is on - all of which I checked -

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  • 134 Answers

Sorry for the inconvenience.

Please make sure that you can copy on standalone first to isolate the issue. To make a copy, place a document inside the scanner, then close the document cover. Load 10 to 20 sheets of regular paper into your printer. Press the copy button to start a copy mode. Then press the start button to begin copying.

You may also need to trash and reinstall the drivers.
To get the most recent driver compatible with your computer, please log on to epson.com. Please follow the link:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=72303&prodoid=63059192&infoType=Downloads&platform=All

Then add the printer on the queue.

If you need further assistance on how to trash the printer sw properly on a mac os, please do not hesitate to let me know or post another issue here. Do not forget to include the full version of your mac os too. We will be more than happy to help you.

Thank you for choosing epson.

Sherlyn C.


Posted on May 05, 2009

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Q: Why am I getting a communication error when I try to print?

A: Check the following if you are getting a communication error when printing:

Make sure the type of driver you installed matches the ink type in the printer. Verify the ink type by checking the part number on the ink cartridges.

Make sure the printer interface setting matches the connection type you're using. By default, the printer interface should be set to Auto, which supports all connection types.

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You might want to check to see if you have the current drivers for your printer and operating system; a new driver can be downloaded here.

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