Question about iRiver H10 MP3 Player

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IRiver H10 I tried to synch up my iRiver and it locked up. Now when I turn it on it says' "SYSTEM INITIALIZATION PLEASE WAIT...". The clock is not turning and it does not get recognized by my computer when I plug it into the USB port or I would have tried to re-fromat the drive. I tried every to get it to re-start and nothing happens. It's time to get the sledge hammer out and go and get a new iPod apparently. Can anyone help? I was happy with the H10 and used it everyday for the past three years. Thanks, Gushang

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Sounds like you either have a bad hard drive or some of the song files are corrupted.Have you gone into the "Emergency Connection" mode to reformat the player? Rest the player; if it's a 20gb stick a paper clip in the reset hole, on a 5 or 6gb remove and replace the battery. Then connect the player to the PC. Hold the enter button down when you turn it on, it should come on and read "emergency connection" at the top within a black band.
You must go to the iriver.com web site and download the firmware updater for your player. Her is the link; http://www.iriveramerica.com/support/hd/. Then select either the 5-6 or 20gb firmware. Run the firmware program while the player is in the "Emergency Connection" mode. You can also get the firmware upgrade info from iriver. That should solve your problems and in addition you will be getting the latest firmware.

Posted on Oct 11, 2007

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2 Answers

The unit turns on and the initialization screen appears and a clock like icon appears with the hand rotating and just continues to rotate and never initializes. I tried resetting the unit but it just goes...


If you leave it long enough it should initialise. I had to plug it into mains power so the battery doesn't go flat while it's trying to ido so. But then again, your battery might last longer than mine as mine was a factory repair, so there's a laundry list of issues I've had with it.

Dec 29, 2009 | iRiver H10 MP3 Player

1 Answer

SYSTEM FILES MISSING To restore the system files, connect H10 to iriver plus


I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me
king_pathan786@yahoo.co.uk

Sep 07, 2009 | iRiver H10 MP3 Player

1 Answer

Iriver h10 when switch on it shows system file missing connect h


I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me. :)

Jul 16, 2009 | iRiver H10 MP3 Player

1 Answer

H10 6gb


iRiver H10 - Missing System Files
You must be connected to the internet for this to work: 1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10) 2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this) 3. Select Recovery 4. Finish going through wizard 5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
Good luck!
-Tha Mp3 Doctor

Aug 26, 2008 | iRiver H10 MP3 Player

1 Answer

Iriver h10


This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10
A
A
B
B

May 30, 2008 | iRiver H10 MP3 Player

1 Answer

System initializing problem


Try to do a soft reset else back up the songs, Another way is to fully drain the power for the player for 2-3 days and then

Dec 23, 2007 | iRiver H10 MP3 Player

1 Answer

System initializing


This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10

Dec 18, 2007 | iRiver H10 MP3 Player

1 Answer

Database refresh on Iriver H10


I have done this. my iriver is almost full i have the 20gb, when the you do the database refresh, it just takes a really long time. mine takes about 2 hours to finish, once you see the clock on database refresh you cant do anything but wait till its finished.

Oct 18, 2007 | iRiver H10 MP3 Player

1 Answer

Freezes at system initializing screen


Please go to my blog to fix your problem. http://terminaltech.blogspot.com/2007/04/iriver-h10-freezing-at-initializing.html

Mar 14, 2007 | iRiver H10 MP3 Player

1 Answer

Player won't start up


Reset, firmware, recovery - iRiver website

Aug 31, 2006 | iRiver H10 MP3 Player

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