Question about Saeco VIA Venezia
Brand new machine (already had one before this and had the same problem) and the water is not getting through the machine - no coffee, no steam. There is plenty of water. Please help!
Try this, turn machine off then open the steam wand all the way, and turn the machine on.This will force the pump to work. If nothing happens, and none of the lights come on then the machine is defective.
Posted on May 21, 2009
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Posted on Jan 02, 2017
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Jul 03, 2012 | Jura Capresso Impressa X90 Espresso...
The problem is a very frequent one a small scale part have been moved and it stack to the water steam valve and it blocking it from closing completely. So when you make coffee the hose of water for coffee is in parallel with hot water steam wand and since the valve remains partially opened the water for coffee find easy escape from steam wand.
So we suggest to perform one more descale and it may need twice hopefully this small scale part to be dissolve a little bit more in order to pass thought the steam valve and thus the valve can close again completely. If you are not so lucky the part remain on the valve then only solution is to disassemble the machine thus clean the steam valve manually. In this solution you may find out that the valve o ring might be damage and thus the leak.
here is the link with steam valve parts and this the parts diagram of the machine and here many more for your machine
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