Question about Tomtom GO 740 LIVE GPS Receiver

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Lost maps I have a tomtom 740 live which was wworking ok, then i downloaded the latest free map of western europe, for some reason it did not download correctly, and when i turn on tom tom no maps are shown on screen and i cannot bring any other screen up, ps it is new but i did not back it up regards jim

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Just follow these steps here on TomTom's support site and you'll have your maps up and running in no time

Posted on Apr 28, 2009

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1 Answer

Hi, i am very upset and spend nearly half day


If you had just purchased the TomTom GPS, you can go online to register the GPS, and download and install the "latest map" using TomTom HOME (as per the latest map guarantee, for a new unit).
Or, you may want to get TomTom Support (online via email and/or by phone) to help you with your problem ... to see if installing the camera causes the map to be lost, and to recover/restore your map (for free). That may be possible if the map (data) got corrupted when you installed the cameras. You'll just want to make sure that is not the case before you restore/re-install the map ... e.g. was it due to memory constraints/limitations ? If it is, purchasing & downloading the map from the TomTom site may get you back into the same situation ...
Yes, there is the option of getting a free map from the GPS underground community ... but that is not legal.

Oct 08, 2013 | Tomtom XL GPS

1 Answer

Free maps downlolad


If/when you've just purchased a (brand) new TomTom GPS, you can register it (at the TomTom.com website) and download the latest map (for your device) .... free ... as part of the latest map guarantee.
Whenever you connect your GPS to the TomTom website (via TomTom HOME), you'll get (free) updates to your current map version - ... but they are NOT new versions of the maps.
To get new versions of your (current) map, you'll need to purchase the update (e.g. online, on the TomTom website). Upon paying for it, you will get the activation codes, etc. for you to download, validate and install the maps.

If your GPS has lifetime maps, (after you have registered), you'll be able to connect (via TomTom HOME) to get the latest map release, without requiring any code/password.

Jun 21, 2013 | Tomtom GPS

3 Answers

Malta Map not in Western Europe TomTom Map


Hi there, download map of Italy to a memory card, as I have done. Malta & Gozo are there.
At last I can travel around Malta without getting lost!

Malcolm

Jun 28, 2009 | Tomtom Maps Software

3 Answers

Down loading Europe on my TomTom 1/3


Yes you can I have europe and canada on mine.

just plug your tomtom into your computer and start tomtom home

On the computer screen for tomtom select ADD MAPS

Here you can select and buy the maps you need.

Once you have confirmed the purchase you will be given instructions on how to download etc

Some maps may take a little time to install to the tomtom itself.

you should also ensure there is enough space on your tomtom
If not you will have to get an SD memory card.

I use a 4gb one that still has lots of room to spare

Jun 07, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

My new TomTom One will not complete the preference installation


Lorna R from the UK support team solved my problem - but it did require some persistence. If a folder FOUND.000 exists on your device then firstly delete it. I turned off my virus checker and all other programs. Then:

STEP 1 Check your Internet Connection

- Make sure that you have a fast broadband Internet connection, ideally 2mb/s or higher
- Check that you are not at the end of a British Telecom exchange. If you are, then you will find that you are not receiving your advertised Internet connection speed and the connection will be unstable. This can mean that any large downloads via TomTom Home may time out and not download fully.
- Make sure that you are connected to the Internet via a Network cable and not wirelessly. You can plug a network cable into the back of your Router and connect it to the network card on the back of your computer. Also, if you connect wirelessly, you have an extra layer of security which can interfere with downloads.
- Please ensure that your firewalls are configured to allow TomTom Home to connect to the Internet fully.

STEP 2 Reinstall TomTom Home

- Download and install TomTom Home from : http://www.tomtom.com/services/service.php?id=16&tab=87
- Open TomTom Home 2.6
- Click on ‘Remove Items -> Items from My Computer’
- Tick the option for ‘Applications’
- Tick the option for ‘Maps’
- Click on ‘Remove Selected Items’

STEP 3 Make a manual backup of your device

- Connect your TomTom to your computer and switch it on
- On a PC, create a new folder on your desktop and call it 'Backup'
- On a Mac, create a folder on the desktop and call it 'Backup'.
- On a PC, Open 'My Computer', you will see the TomTom as a removable storage device, e.g. TomTom (E:), double left click into it.
- Click on Edit -> Select All, then click on 'Edit -> Copy'
- Go to your Backup folder on your desktop that you have created, double left click into it and click on 'Edit -> Paste'

- On a Mac, you will see the TomTom device on the Desktop, double click into it.
- Select and copy all of the contents of the TomTom device.
- Go to your backup Folder that you have created and double click into it.
- Paste all the files into the backup folder.

Please also look at the following webpage in how to do this:-
http://www.tomtom.com/3171

*IMPORTANT*

Only proceed with Step 4 and 5 when you have successfully completed a manual backup of your device.

STEP 4 Remove the Map Folder from your device

- Connect the TomTom to the Computer
- Browse the contents of the TomTom via 'My Computer', (on a mac, click on the desktop icon for the TomTom disk)
- You will see the Files and folders for the TomTom.
- Delete the map folder e.g. Western Europe, or Western and Central Europe, or United Kingdom and Ireland

STEP 5 Download your Latest map Guarantee

- Open TomTom Home
- Log in to your TomTom account
- Click on Tools -> Use Latest map Guarantee
- If you see a map available for download, click on 'Get it Now'.

The map can take a few hours to download depending on the map size and your Internet connection.

If you find that your map is taking more than 5 hours to download or the Download does not install correctly, then unfortunately your Internet connection is preventing the map from downloading correctly. Ideally, you will need a faster and more stable Internet connection.

Mar 29, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Loading TomTom one maps for northern France


Hi,
First you need to have the relivent map on your SD card. Typicly this will be the Tomtom Map " Western Europe ". When you purchase maps from TomTom you also get an activation code and instructions telling you how to install the map onto your device and how to authorise it using the code that comes with it.
Before doing anything ... BACK-UP your existing data ( the whole SD card ) onto your computer . This will ensure that if any update is unsuccesful you can at least return things to the way they were before you tried to update.
There are several ways to obtain maps
  • buy a new TOMTOM SD card for your tomtom that containes the required maps. Make sure it comes with the authorisation card.
  • buy a CD from TomTom or a TomTom authorised dealer . This CD will contain the required map so you can download the required map to your own SD card. Make sure it comes with the authorisation code AND instructions.
  • buy the required map from TomTom online . You can download it to your PC , then copy it onto your SD card later. It will come with some instructions and authorisation code ...... You can also use "TomTom Home" software and this does most of the job of downloading maps ( that you buy from tomtom ) and puts them onto your sd card for you in a semi-automatic way . If you go down this route then its best to be sure you have the latest version of TomTom home software by going to the TomTom website first.
With ANY of the above methods------- BACK UP your existing SD card first . In fact ... make a BACK UP NOW , then if anything goes wrong at any time , you can at least revert back to your backup.

Good Luck

Jan 18, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Tomtom one 125 map


The reason the 125 is cheaper is because it only has the US map on it. Each map contains an activation file that prevents it from being used on different devices, so its doubtful that the other map will work for you. You can purchase the latest Canada/Alaska map from TomTom's site for $59.95. 

Go to
http://www.tomtom.com/products/maps/ 

Select your device as the ONE 130 (since they don't have 125 on the site) and choose the Canada/Alaska map. 

Jan 09, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Changing Maps


Can you tell me . After you installed the Western Europe map , did you at any time activate it ? ie , did you have to enter an authorisation code ?

Sep 13, 2008 | Tomtom One Europe v2 GPS Receiver

8 Answers

Tomtom One 3rd edition - no SD slot and not enough memory


You could probably just manually delete the Canada/USA maps from the device, and copy over the europe (or whichever ones you need) to the device. 
Just plug it in, and view the memory like a normal usb drive..delete the old, copy over the new.
Don't forget to use tomtom home to backup your gps device to your computer first (thus saving your canada maps for later..)
Afterwards, you would probably have to go into your preferences and choose the europe maps.
Good luck!

Jan 11, 2008 | Tomtom ONE GPS Receiver

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