Question about HP Pavilion a1310n PC Desktop

1 Answer

I need to install an antivirus on someone's computer, and a firewall is blocking installation, but I can't even FIND the firewall on the computer.

I know squat about computers, and a friend has asked me to help her install an antivirus, but a firewall (God knows what kind) is blocking installation, and I can't even find the firewall on the computer. Help!

Posted by on

  • ultimitloozr May 11, 2010

    What antividurs product are you trying to install? Are you trying to do the install from a CD, from a full download, or from a Web-based installer? What operating system is she using? Is she using the built-in Windows Firewall or another firewall product such as TrendMicro, Norton, AVG, Kapersky, etc?



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 13,433 Answers

Not sure if its a firewall, I would suggest to try the avast home antivirus from its free, I've been using it myself for years.

Give it a try and see if it installs.

Posted on Apr 18, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

How do I get on facebook on a computer that blocked facebook

Why is the computer blocking FaceBook? Is it software some company or parent placed on the computer to prevent unauthorized use or visiting unapproved sites? If so, you will have to talk to whomever installed the software because it is likely you don't own that computer. It could also be the source of your internet connection that has firewall software blocking access to external sites. Or it could be your antivirus/firewall software on the computer doing the blocking. You need to be more specific on how you are accessing the internet (wired or wireless), what anti-virus or malware blocking software is installed on your computer, and what exactly you are trying to do before anyone can be of more help.

Dec 04, 2014 | Facebook Computers & Internet

2 Answers

Do i need to install anything before using my notebook on the net

Not necessary. Your notebook contains pre-installed windows essential security application. So it protects your computer. But if you using internet constantly on your notebook you need an Internet Security Software to protect and safe guard your information.


Jan 07, 2012 | Computers & Internet

1 Answer

Not getting connected yahoo messanger

You might have installed an antivirus firewall which might be blocking the network for yahoo messenger please check the settings for the antivirus and even check whether you haven't applied any proxy settings in the internet options
Karan Sandha

Mar 03, 2011 | Yahoo Messenger

1 Answer

Wifi and laptop not connecting with 340printer

Have you checked your firewall and your antivirus? Usually this type of issues are caused because your antivirus or your firewall is blocking the connection to your printer and that causes no connectivity between the laptop and the printer.
Try this, disable your antivirus and firewall and try to map the printer on your computer, if that works it means that your firewall and antivirus needs to be configured to work with the printer.
If that doesn't work, check if your PC has installed the drivers for the printer or download them from
Hope that helps.

Mar 02, 2011 | Canon Office Equipment & Supplies

1 Answer

I just like to be able to check my facebook account. computer has antivirus or some then comes up as block content filter

Netgear's block brings up a red screen IIRC and you know that it has been blocked. If you own the router, log into it and fix it, if it's someone else's router, tough luck.

It's unlikely that an antivirus program would block facebook.


Feb 04, 2011 | NetGear PROSAFE 200 FVX538 (FVX538NA)...

1 Answer

Im trying to reinstall my yahoo messenger but something is blocking it from downloading files needed for installation. ive gone so far as to completely disable my firewall but nothing has worked. can...

Sometimes proxy setting or a firewall or even the antivirus can stop Yahoo Messenger from downloading. If you've turned off the firewall, you may want to have a look into your proxy settings or antivirus.

Alternatively, you can download the application from a different website like Softpedia. Yahoo will only give you an installer which will download the application and cause one of the above problems. Here's a link to Yahoo Messenger 10.

Dec 14, 2010 | Yahoo Messenger

1 Answer

Does a firewall protect me from viruses

No - all it does is to block traffic either from your computer (lets say a keylogger wants to send it's data to someone) or to your computer (someone tries to access your data).

If you run some infected program inside your compouter, it might not even touch the firewall.

What you need is Antivirus software. There are some good ones out there for free - if you use Windows, Microsoft Security Essentials got (amazingly) good ratings and it is free.

Sep 22, 2010 | Arris SURFboard SBG900 Wireless Router...

1 Answer

When i install yahoo messenger it stops at 40% and then my computer logged. pls tell me why and should i do to make it work. im using a dual core msi motherboard. thanx

write this command at command prompt:
del %temp%\*.* /f /s /q

Disable your firewall and antivirus.

Install Yahoo Messenger.

Your firewall or antivirus may block your connection with yahoo servers.

Feb 27, 2010 | Computers & Internet

1 Answer

Fax can't find com port

there r leading two reasons behind port jam/block:
1) any type of firewall..
2) trojan/virus..

plz do the following:
disable/uninstall any firewall installed..
open start menu->run->type services.msc->disable the service 'Windows Firewall'..
see if ur antivirus (esp if u hv antivirus with internet security/firewall) is limiting so..

if u don't hv antivirus installed..hv a licensed and UPDATED antivirus installed (i preferavg/kaspersky, , without updation a full version antivirus is useless)..
download, install n run microsoft kb890830..
download n run Startup Control Panel..'removealltheunnecessary startup items from here..(if u can't find what to remove,post me/us in ur comment with all the items listed in each n every tabsherein)..
remove all unnecessary software from add/remove programs..
download, install n run 'Advanced System Care Pro'..

if itz still denying..mind for a fresh os installation..

check ur modem n ph wiring..

always better to seek professional advice of ur system admin/vendor....

Nov 09, 2009 | HP Computers & Internet

2 Answers


Download AVG FREE antivirus It will cover you quite well enough.
make sure windows firewall is turned on.

May 19, 2009 | Computers & Internet

Not finding what you are looking for?
HP Pavilion a1310n PC Desktop Logo

Related Topics:

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides