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Hello. The stuck cd drive door. Bin there before. Use a paper clip, bend out one of the arms of the paper clip. Look for a tinny sized pin hole on the cd drive door. Use the paper clip as a push key. Put the paper clip leg in to the hole, lightly push in and pull the cd drive door lightly toward you. Then you can take out the cd and push to closed the door. Then you can use the computer as before. But remember to keep the paper clip as your emergency key. Good Luck.
In case you're not able to eject the disc using the eject button, you can try right clicking on the CD/DVD drive under 'My Computer' and clicking on eject. If that fails as well, you can try to eject the disc manually by pushing a straightened paper clip or a pin into the tiny hole on front of the CD/DVD drive. You should be able to eject it using the last method.
Have you tried the eject button from the tray? If all that you need is a tool to eject the tray without touching the tower, I suggest you to go to this link and download the Eject-CD freeware runtime file EjectCD.exe - approx 30kB. Alternative if your tray is locked and can not open with the above methods, you have to locate a small hole in the front panel of the tray and put into that hole something like a connector (for papers) or a strong wire in order to push the internal system to open.
In case of a problem or clarification, don't hesitate to post.
Thanks and regards Please kindly rate this solution Stelios direct FixYa link: http://www.fixya.com/users/technical114
Turn off the computer and then use the paper clip to open the DVD tray.
If this doesn't work, then something is jaming and stopping the tray from opening. In this case, remove the DVD drive and dismantle the drive (ie. remove the metal cover to reveal the internal components and remove the CD ot DVD disc.
If nothing works the the DVD drive is faulty and needs to be replaced, these drives are not expensive.