Question about Hitachi 43UWX10B 43" Rear Projection Television

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Loss of signal

I have a Hitachi projection color tv, model 46F500 (about 5 years old; the tv was given to me), which is consistently losing the signal. My screen either freezes or goes blank, and ultimately the screen displays "To receive this channel, call customer care at (phone number)". This happens on all channels. I had a technician from the cable company yesterday (4/17) for nearly two hours going over the system, replacing the dvr box, putting in a new cable outside, etc. One other tech on the phone said my system and the company are in "dialogue", where my system sends a signal, and the company's system sends one back, but my system is not receiving their signal back. The tech re-booted the system, but upon trying to view a program we REGULARLY watch, the same thing happened. I have re-booted the system at least 7-8 times this week. It works ok for about an hour then goes out again. While still I suspect a cable problem of some kind, is there ANYTHING about the tv I should know that could be related to this? Any "quirks" that would help my understanding? I have a neighbor experiencing the same thing, so I do think it's the cable, but my question about the tv is simply to gather any further information.

thanks,
dave liles
mansfield, OH

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  • Hitachi Master
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It's not the tv. It's a cable problem definately.

Posted on Apr 25, 2009

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