Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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My whrilpool refrigirator went out while I was gone for a week.

We have a side by side and the ice melted and it is completly dead. the lights on the front work. It is about 7 years old and a pretty cheap one(came with the house). what should mt next step be?

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Start by seeing what else works.
Power check:
the compressor. The fan beside the compressor.
If no power find thermostat or control board and see if it has directions on checkout procedure. Sometimes the information is in an envelope under the front kick plate and sometimes its in an envelope on the back or underneath.

This may get you started.

Sounds like a board or (if it has the older style defrost control) timer has stuck in the defrost possission.

Look inside at your thermostat contol. remove the knob and look behind this area. A thermostat type control will have a metal tube coming around to the air inside the refrigerator. You can then put the 2 wire ends together and see if it makes the compressor come on. If so replace it if not then your down to the defrost check. Find the timer it has a cam on the motor gear and can only turn clockwise with a screwdriver. try this until it clicks and re check it then.
An electronic type control will only have 2 wires very small and no metal tube (these may have a small metal sensor about 1" long that is metal but thats all). This type requires a set of steps to check out. And you will need to measure the resistance on the probe at a given temperature. The correct measuremaents are on the check out sheet and usually at 32'f (set the sensor in a glass of ice water for 10 to 15 minutes).

This should get you to deciding what to do next.
If you lack the tech and life skills to follow these instructions I suggest you allow a qualified servicer look at your refridg.

Hope this helps you and plaese rate me as high as you cn thenk you for using fixya.

Posted on Apr 18, 2009

  • Farley Redfield
    Farley Redfield Apr 18, 2009

    Start by seeing what else works.
    Power check:
    the compressor. The fan beside the compressor.
    If no power find thermostat or control board and see if it has directions on checkout procedure. Sometimes the information is in an envelope under the front kick plate and sometimes its in an envelope on the back or underneath.

    This may get you started.

    Sounds like a board or (if it has the older style defrost control) timer has stuck in the defrost possission.

    Look inside at your thermostat contol. remove the knob and look behind this area. A thermostat type control will have a metal tube coming around to the air inside the refrigerator. You can then put the 2 wire ends together and see if it makes the compressor come on. If so replace it if not then your down to the defrost check. Find the timer it has a cam on the motor gear and can only turn clockwise with a screwdriver. try this until it clicks and re check it then.
    An electronic type control will only have 2 wires very small and no
    metal tube (these may have a small metal sensor about 1" long that is
    metal but thats all). This type requires a set of steps to check out. And you will need to measure the resistance on the probe at a given temperature. The correct measuremaents are on the check out sheet and usually at 32'f (set the sensor in a glass of ice water for 10 to 15 minutes).

    This should get you to deciding what to do next.
    If you lack the tech and life skills to follow these instructions I suggest you allow a qualified servicer look at your refridg.

    Hope this helps you and plaese rate me as high as you cn thenk you for using fixya.


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