Question about Dell Latitude C610 Notebook

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CD rom drive problem

The cdrom am using is a combo drive. recently it stopped reading the normal cds' and the only thing it can read is a dvd. I can't install any software in a cd and the only option am left with is the network which is a risk due to viruses. What is the solution to this? Please help!!!

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  • 298 Answers

You wont be at a risk downloading programs or drivers over the network if you download them from a trusted source such as dell.com. As for the CD not reading it might need cleaning or could your cd's be scratched?

Posted on Apr 18, 2009

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Posted on Jan 02, 2017

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1 Answer

My combo drive is not reading CDs but reading DVDs perfectly


a different laser is used to read CDs than is used to read DVDs. The laser for you CD reader has most likely gone out of alignment. It's time for a drive replacement.

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This drive reads a dvd but not cds. do you have


may be it's only a DVD ROM drive not a combo,
you will need a combo to read both DVD and CD
if it was reading CDs earlier then the CDs might have scratch in them, try with new CD.
did u make changes to the cables inside, if you did check if the cabels are connected properly to the drive

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My cd drive will read cds but not dvds i try to istall somethig it wont work


Hi dkush29306,

while the other two posters have pointed out the obvious, that CDROM drives only read CDs, and that you need a DVD drive to read DVDs, i would like to add something to this.

I will asume you have a CDROM COMBO Drive, that *should* play CDRs and DVDs.

if you find it does spin CDs up and read them, but not DVDs then i might be able to offer some suggestions.

firstly, make sure there is no software conflicts (like two CD Writing softwares trying to use the CD Drive at the same time.. ). you shouldnt have to worry about drivers for the CDROM, as the default OS ones should suffice. but they may be corrupt. you could goto Device Manager if you are on Windows, and uninstall and reinstall the driver for the CDROM. it should find it automatically in the install wizard.

ok at this point i don't see how software could cause any other issue , so we should look at it being a hardware issue:

if you have the ability, try changing the IDE Ribbon Cable that connects the CDROM to the Motherboard. if that doesnt work, try changing which plug in the IDE cable the CDROM plugs into. these plugs usually have a blue plug at one end (motherboard end), and there is two plugs at the other end, or master and slave. keep the jumper pin on the CDROM set to Cable Select, so you dont need to change it to slave, when its plugged into the slave port, or master pin if set to the master port.

finally, if none of that helps (and it probably won't ) you might find that the actual fault is due to the laser in the CDROM not focusing tightly enough and therefore cannot read the data on a DVD ROM because of this. the only way to tell if this is ok or not, is to plug it into another computer and see if it can read DVDs.

you might just be better off spending 20-50$ and buying a new CDROM Combo drive from your local computer hardware store.

Jul 17, 2009 | Computers & Internet

1 Answer

Cdrom doesnt recognise blank dvd. error message


Its only cd writer burner and can only that it can read dvd disc also. That is why its called combo. But burning blank dvd it can't. But if you want buy some dvdburner too.

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1 Answer

I can burn cd's but not dvd's


Hello Rfd832,
What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
CD-RW = Compact Disk-Read Write
DVD-ROM = Digital Versatile Disk - Read Only Memory
so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs)
If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)

You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive


Hope that helps.. :)

Thanks and Regards,
Srinivas

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1 Answer

My DVD/CD-ROM can not read dvds


DVD/CD-RW combo drives are capable of reading the DVD's but cannot burn so try playing a DVD with some content on it also Download VLCPLAYER 
from :http://www.videolan.org/vlc/
if you don't have a DVD player already on your system. As far as CDs are concerned it can both read and write to CDs

Feb 01, 2009 | LG GCC4522B CD-RW/DVD-ROM Combo Drive

1 Answer

Is cd-rom and dvd-rom different?


CDROM drives can only read CDs while
DVDROM drives can read both CDs and DVDs

If you need further clarification please do contact me.

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1 Answer

DVDRW will not read CDs


1)right clik on my computer
go to
properties
device manager
clik on cdrom
uninstall it then re-install it
after reinstall try using the drive

2)update windows ,use custom and see if it finds an updated driver,if it does or doesnt update windows anyhow.
after you restart the computer try using the rom drive.

if that doesnt work;

go buy a cd/dvd rom cleaning disk at your local electronics store and use it.

if all this doesnt work;
buy a new rom drive

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4 Answers

Cant play DVD on CD-RW/DVD-ROM Combo Drive


Assuming you have tried different makes of cd or dvd disks, it's a classic drive failure problem where the laser can no longer burn or read dvd's, but may still be able to read cd's only. You will have to replace the drive, they are quite inexpensive, and very easy to fit.

Aug 10, 2007 | Samsung (SHM522CBEWN) CD-RW/DVD-ROM Combo...

2 Answers

Not reading DVD


It's common problem with combo drives in notebooks, they don't seem to last long. Try this:- Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers. If the problem persists the laser is faulty in the drive and the drive will need to be replaced.

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