Question about Computers & Internet
I have a Toshiba Qosmio G40-12C laptop. Yesterday,after using the computer I went to shut it down. It said that it was loading seven new updates and to wait until that was finished - not to turn it off. Unfortunately,it remained stuck in the first update mode for over one hour - so in the end I turned it off manually. When I tried to restart it, I get a pane headed 'Windows error recovery', saying Windows has failed to start, due to perhaps a recent hardware or software change. It gives me two options: 1.'Launch startup repair (recommended)',or 2.'Start windows normally'. Naturally I chose the first option, but after saying "Windows is loading files', a 'Systems Recovery Options' flash comes up stating that 'The installed programme cannot start. Click okay to turn off the computer'. Next, I try the second option 'Start windows normally'. That brings up some blue writing that disappears so quickly I cannot read it. The computer then **** down and restarts by itself and I am back to square one with the two options. Can anyone help since I do not want to use the Windows recovery disk because I am sure I will lose all my work and programmes. Thanking someone in advance.
Have you tried pressing F8 as the computer is booting? Press it repeatidly as the computer starts. If the computer is not that far gone you should get a Multi-options menu-choose safe mode, then post back after you get into safemode. Post back if you cannot get onto safe modeand let me know the results
Posted on Apr 18, 2009
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Posted on Jan 02, 2017
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