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Westinghouse fridge: no cool air circulating inside

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Today I noticed that there is no cool air circulating in the fridge compartment and checked that the temperature is 18 degree C.
The freezer compartment seems to be working OK and it has no build up of ice at inside of this compartment.
I have also checked the back of the fridge that nothings were broken but the motor was feeling warm.
Please advice on how to fix and decrease the temperature to 4 degree C in the fridge compartment
Thanks.
Arthur
Email:Arthur_k99@yahoo.com.au

Posted by on

  • 3 more comments 
  • arty99 Apr 19, 2009

    Hi Sea Breeze thanks for response.
    Yes, the condenser fan under the refrigerator seem to work and warm air is blowing from below the refrigerator.
    When I opened the freezer I can hear the fan blowing cold air.
    Thanks. Arthur


  • arty99 Apr 20, 2009

    John, as per your instructions, I will unplug the refrigerator and defrost the freezer.
    Thanks, Arthur

  • arty99 Apr 21, 2009

    John, I have finally able to open the back panel and see that the evaporator coils are covered with frost. You are right John, my refrigerator do has an electronic control board on the door of the freezer. The electronic control board seems to be working OK for the freezer. I have tried to


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    adjusted the temperature to 4 degree C for the refrigerator from the electronic control board, but at inside of the refrigerator is still

    Normal
    0






    MicrosoftInternetExplorer4

    18
    degree C
    . Should I going to defrost the freezer? Please advise. Thanks Arthur.

  • arty99 Apr 22, 2009







    Normal
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    John,
    The control board on the door is for adjusting the temperatures of the
    refrigerator and freezer only and it does not has controls for the
    defrost cycle. The refrigerator also does not has ice dispenser. I'll just let
    the ice melt to defrost refrigerator, then look for the problem and inform you
    of the outcome. Thanks Arthur.





  • arty99 Apr 23, 2009

    John,
    I have looked inside of the fresh food compartment, behind and inside the
    control panel and also behind the kick plate, but I can't find any defrost
    timer or defrost board. May be this model of refrigerator does not has a
    defrost timer. As for my previous refrigerator, I just wait for inside wall of
    the freeze to build up frost, I then turn off the power to defrost the freezer.



    Just to let you know that the evaporator coils have finally clear of ice. I
    have checked the element and it did not have any burned out. So I turn on the
    power for the refrigerator and after waiting for a while to my surprise that there is cool air circulating in
    the fridge compartment. I checked that the temperature is 5 degree C at inside.
    Thank you very much for finally solving my problem.



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  • Westinghouse Master
  • 4,654 Answers

Art, I need to get a little more information from you. Does the condenser fan under the refrigerator seem to work and blowing warm air from below and or behind the refrigerator? The motor feeling warm is OK. Only when too hot to touch on top. Needs to cycle also. When you opened the freezer did you hear the fan blowing? Thanks, JT

Posted on Apr 18, 2009

  • 4 more comments 
  • John Tripp
    John Tripp Apr 19, 2009

    Arthur here is a link to Westinghouse UK



    http://www.westinghouse.co.nz/locator/se...



    Because your refrigerator is made only for the UK, part suppliers here in the USA, don't list your models. Your model may be an exact image of our with a difference...Electrical voltage. I think in the UK house voltage is 210-240 Volts AC

    Here is 120 Volts AC for household appliances. That is what makes this difficult. Because if I did get you a part number related to ours it would be incorrect.

    I would focus on the defrost control board , defrost timer or the mother board. I want access to the UK part suppliers but I believe they have the UK in their grip at the moment. Try to make contact with those people I listed above. Ask questions and don't let them force you into a costly house visit.

    Thanks, Sea Breeze

  • John Tripp
    John Tripp Apr 20, 2009

    Are you having problems with the digital controls. If air flow is not as good on inside fresh food compartment make me think a defrost problem or low on freon or control board or defrost timer. But because I can not review the complete repair manual I can't give a good answer. Please let me know when you find your problem. Sorry I have not been much help.

  • John Tripp
    John Tripp Apr 20, 2009

    Good to hear from you again. Usually the back panel will need to be removed by removing the shelf hangers. There are screws in center of shelf hangers. Please remember what came off and where, write it down if you need to. Now sometimes the thermostat begins to malfunction. But you must realize this is going to be shooting in the dark so as we say here. Most times when the refrigerator warms it is due to a defrost malfunction and the coils cover with ice and sometimes the liner inside freeze show frost. But you said earlier there was no visible frost on the wall of freezer. When you are able to view the evaporator coils and if they do not look frozen over we will need to look somewhere different. If you are able to stick with me on this we can get it fixed without you calling for a technician. It may take longer, but cost you a lot less. I think I gave you a link earlier to a man opening the freezer back to see frost all over the evaporator. I had one refrigerator problem one time that would begin again and again until I finally found a bad connection to the defrost element. It was a wire burn at the point of connection to the defrost element. When you get a good look at the evaporator coils let me know and we will go from there.
    I ask in Chinese because my wife is Chinese from Guangzhou, China. I saw your last name as. If your refrigerator is three years old I think it may have electronic control boards. I hope not. Control boards have been a big problem for people and refrigerators. They are cheap to make and expensive to purchase. Yet they do help control the energy used on a refrigerator. Let me know what you find, Thanks, John Tripp

  • John Tripp
    John Tripp Apr 21, 2009

    Arthur, I do not think the control board is on the door. That may be something that you control the temperature, water and ice dispenser. If your refrigerator has a temperature control board it would be on the back of refrigerator or in fresh food area inside the plastic cover where the light and controls for air flow. Yes on defrost refrigerator with hair dryer or just let the ice melt so you can look for the problem that caused this. The problem may be defrost heater, or defrost thermostat. When working normally the refrigerator defrost about every 10 hours. Not being able to see your refrigerator makes it harder to compare with a model made in the USA. If yours refrigerator has a control board it controls the defrost cycle depending on how much the refrigerator runs over a period of 10 hours or how may times the door was opened and this will cause the compressor to run a lot more during the day. Defrost it now, look for the problem, but until we find the problem this frozen evaporator will begin again every day. Keep me informed, Thanks, John Tripp

  • John Tripp
    John Tripp Apr 21, 2009

    When you get the evaporator coil clear of ice, do you have a multimeter to test the element or the defrost termination switch? When you get there you may see the element burned out if it's the type with a glass tube, If not you need to unplug one end and test through the element to the other connection to make sure if or not burned out. Same with defrost termination switch or defrost thermostat but it opens the circuit at about 50 degrees to stop the element from getting too hot while defrost.... Thanks, JT

  • John Tripp
    John Tripp Apr 22, 2009

    If your refrigerator does not have a control board then it has something that tells it to defrost. Look inside the fresh food compartment and behind and inside the control panel. Look for defrost timer or defrost board. Look below and near floor behind the kick plate were air circulates. You will need to pull the kick plate away to look behind it. Let me know what you find, Thanks, JT

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