Question about Asko 24 in. D3250 Built-in Dishwasher
A friend told me about this site and emailed me this page. After reading the cause of the problem, I set out to ensure it might be the problem before disconnecting and dragging the unit from under the counter. I figured that if it was water I'd put the handle of a wooden spoon down the drain in the machine and see if it got wet. There is a narrow filter to catch debri that easily removes for cleaning. In searching for a wooden spoon I found our garden variety turkey baster. I reasoned that if there was water there, I could syphon it out to prove it. I took about a cup or more of water out, reconnected the quick disconnect to return the power to the pump, pressed the power buttom and it worked fine. Ultimately, the entire fix for this should take about 10 seconds if you know what to do from the start. Go figure!
Posted on Jul 07, 2010
If there is water in the interior base of the unit causing the safety float to activate, the reason for the water should be addressed. Dishwasher detergent SHOULD NOT cause excess sudsing, there are anti sudsing agents in the detergents to help prevent this, they have a shelf life and will become less effective in their function. The blister packs coitaining detergents and rinse aids are not reccomended as they almost always create too much suds, and are mainly a marketing tact. We always reccomend simple Cascade powder, or Sun Lite liquid. So, over sudsing can cause water to accumulate in the base of the unit by leaking down the front corners, additionally these units are well known for the wash pump motor seals leaking after normal wear and tear filling the bottom with water. By removing the water from the base the safety switch is simply being reset and the unit thinks all is dry down below. PLeazer Appliance...
Posted on Jan 14, 2015
If your pump will not shut off then it’s probly because the unit has detected a leak in the bottom pan
Posted on Nov 26, 2017
thanks to you that add the reason why the pump would not stop. After having dried the sump and restart the dishwasher it did the same. So there was a leak under. I decided to run the dishwasher while pulled out of the cabinet. For a reason I can't explain the black coating under the tub has melted, cracked and fell off in parts. The drain hose rubbed on the edge of the coating thickness and started to leak. So, I must replace the drain hose and it should be ok.
Hope that will help
Posted on Nov 25, 2017
Posted on Sep 18, 2017
Thanks to you all, especially Lynn A. Shinmoto. That was very useful.
I had the same problem. I dried the pan underneath the dishwasher. But the problem still remains.
I disconnected the hose drain of the dishwasher from the pipe of sink drain. And then, a few debris got out of it. That solve my problem.
Posted on Jan 09, 2016
I have success with the solutions above to resolve my drain pump issue. I tilted my unit forward and loads of water came out. Reinstalled it and it is working like new. Anyone know how often this needs to be done? Been in this house for 4.5 years and haven't had to do this until now.
Posted on Jan 14, 2015
That was great info as I came home tonight tired only to see the pump not turning off, probably had been running all day. I think the pan flooded and tripped the float switch because the drain was blocked with a macadamia nut, just pulled it out drained the pan by tipping forward and it now seems to be working normally.
Posted on Nov 11, 2014
You guys are sensational!!!!!
I booked Asko repair and it was going to cost $99 for call out fee + $35 for every 15mins.
Following your instructions I pulled the dishwasher out, tipped it forward until the water had drained out. Plugged it back in and presto...FIXED!!!!!!!!!!!!!
Thank you, thank you, thank you!!
Posted on Jul 02, 2013
Dishwasher is letting in water but the pump is no soaking in the water to wash the dishes
Posted on Jun 27, 2009
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Posted on Jan 02, 2017
I have had the problem of the water pump on my Asko Model D3121 running continuously several times. I contacted Asko customer service and they told me that the reason that this is happening could be that I am using too much dishwasher detergent. I was told to use a little less than 1 tablespoon for each load. The customer service person told me to actually measure it out. It is not very much. But, this doesn't fix the problem if it exists. To try to fix this, first turn off the circuit breaker for the machine or unplug the machine, whichever is easier. I was also told that there are 3 filters on the bottom part of the inside of the dishwasher. There is a grey basket that you squeeze the sides and remove. Underneath this grey basket, there is another basket that you unscrew and there is a wire mesh filter piece that the basket sits on. I was told to clean all of these filters with warm soapy water. Then, inside the hole underneath all of the filters, there is a yellow plug on the side. You pull this out (be sure to observe how the plug fits into the side of the hole since I didn't pay attention and it took me a long time to figure out it goes back in) and stick you finger inside the hole to see if there is any debris stuck in there. If there is, you should take it out. The reason the pump keeps running is because there is water in the pan underneath the dishwasher. It is really hard to get to the pan without removing the front lower panel and this is really hard to do. So, what I did was take some dishtowels and I stuck them into the hole that all of the filters fit into (I had removed all the filters and the yellow plug). I kept using dry towels as the others got wet. This sucked up a lot of the water. I then took a turkey baster and tried to angle it into the hole and try to **** up more water. Someone also said to use a syringe or maybe one of those kitchen syringes that you use to inject butter or flavoring into food. After I got as much water out as possible, I turned on the circuit for the dishwasher but the dishwasher pump was still running. I turned the circuit breaker back off and then I waited two days and whatever water was left must have evaporated. The pump stoppped running when I turned the circuit breaker back on. Once the pump stops running, YOU NEED TO CLOSE THE DOOR TO THE DISHWASHER AND HOLD THE START BUTTON IN FOR A FEW SECONDS. The machine will start making noise while you are holding the start button in but then there will be a "click" kind of noise and the dishwasher will turn off. This RESETS the machine. I didn't do this the first time and I ended up with the pump running again. Sorry the solution is so long but I wanted it to be detailed so maybe I could save someone the agony I went through. But it worked and I got to cancel the repair appointment which was going to cost a minimum of $185.
Also, I was told that every 3 to 6 months, I should clean out the filters and also put a bowl with 2 cups of lemon juice on the bottom basket of the dishwasher and run it without only the bowl in there. Customer service said that I could use vinegar but that the lemon juice smells better.
I hope this helps someone!
Posted on Nov 08, 2011
SOURCE: Faulty Asko dishwasher
We were told by an ASKO technician that it has something to do with a balance issue. You could try tilting the machine forward (make sure you've removed side screws into walls first though otherwise you could damage the cupboards).
Posted on Apr 11, 2009
Yes, Asko dishwashers can leave a small amount of water in the sump after a cycle completes. At the beginning of most cycles the sump is pumped and new water added.
Posted on Jun 19, 2009
Hello, With the right technique it isn't too bad, but it does require removing it from the cabinet/cupboard. This is what I do. FIRST**Turn off the power at the main service panel or unplug the unit.** Shut off the water and undo the water supply and drain hose. Remove as much water from the sump well as possible because you'll need to lye the dishwasher on its front ( remove any dishes inside and also get some towels or a blanket to lay it on so you don't damage the front panel or control's ). Once you have the unit out and face down, you'll see the back of the circulation motor&pump assembly...this is where it gets a little tricky, but I've done plenty and will guide you through. The clamps holding the pump hoses in place are "one time" clamps so once removed they'll need to be replaced with narrow "worm gear" clamps when installing the new pump assy. Undo the wires at the side of the motor ( A good idea would be to take a picture or draw a diagram, the picture is likely better...in my case at least ). Hopefully from here you will get the new one in. Let me know how you make out, I'll watch your post. Good luck. Macmarkus :)
Posted on Apr 22, 2010
Testimonial: "Yhanks for the info now I need to decide new washer or fix rhis one any recomondations on a new one."
There is no error code, then check the following:
1)Check that the problem is not overflow.. Remove the lower access panels and check the tray under the dishwasher. If you find it is full of water use a cloth to dry water. Test the overfill switch.
2) Disconnect power, move the appliance forward and check that the drain and inlet hose is OK. Be sure that the machine is filling. THE DRAIN HOSE MUST RUN UP TO THE TOP OF THE UNDERSIDE OF THE COUNTERTOP THEN DOWN TO THE DRAIN. If the hose is not set up like this, water from the sink drain will flow into the dishwasher and overfill the tray.
3) Test the door lock. This can be tested jumping its contacts.
4) If all the rest is OK you may have a defective control module. This is not a common fault. Ensure that all the rest is OK first, wiring and pump motor must be tested before going for control module.
Start checking for overfill, that is a very common fault that may cause cycle not starting
If you want to contact a technician use the number listed on the USE AND CARE GUIDE.
Posted on Apr 26, 2011
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