Question about HP Compaq Presario V2000 Notebook

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Looks like registry problem

System keeps on rebooting while giving error message "the registry cannot load the hive (file \systemroot\system32\config\software) ....or its log or alternate. pls help.

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  • Shoaib Rais
    Shoaib Rais May 11, 2010

    try to re install the windows , if it give errors then change ur hard drive it is old and weak now

  • ERIC BAKER May 11, 2010

    Have you tried reformating?

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Try this: Reboot and select Recovery Mode, then from the c:\windows prompt type: chkdsk
Let it run through checkdisk then try it should boot up.

Posted on Sep 15, 2009

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Use registry cleaning softwares or repair your operating system

Posted on Apr 18, 2009

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Posted on Jan 02, 2017

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Hp pavilion a1102n winxp home. Blue screen after win splash logo, flashes too fast to read. 2x256mb. Dial up modem. Tried: removing modem, removing front usb FireWire media card slots. Removing one or...


Dear,
I saw your video and check the blue screen error. It comes for a friction of second and disappears but i kept my media player in slow motion mode and checked it. This error belongs to a missing registry file.
PERFORM THIS PROCEDURE for recovery.

A Stop 0xc0000218 error message means that a necessary registry hive file could not be loaded. This error message can occur if the file is corrupt or missing. To resolve this issue, you can reinstall the operating system and restore the registry files from a backup. The registry files may have been corrupted because of hard disk corruption or some other hardware problem.

This error message can also occur if the driver has corrupted the registry data while loading into memory, or the memory where the registry is loading has a parity error. In the latter case, turn off the external cache and check the memory chips.

To resolve this issue, follow these steps:
  1. Start your computer by running the Recovery Console, run the chkdsk /p command on the drive, and then restart your computer. Test to determine whether the issue is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to step 2.
  2. When Windows loads, press SPACE BAR when the "Load Last Known Good" message appears.
  3. Complete a parallel installation, and restore the registry files from a tape backup. To do so:
    • Reinstall Windows in a separate folder.
    • Restore the damaged registry hive from backup. This procedure is specific to the backup application that you used to make a backup. Consult the documentation of your backup application or consult the vendor if you need assistance. Typically, this procedure requires you to restore a system state backup to an alternate location, and then copy the appropriate registry files to the %SYSTEMROOT%\System32\config folder of the damaged operating system.
    • If you do not have a tape backup, include the backup of network servers and production workstations.
    NOTE: If Windows is stored on a FAT partition, you can restore the files by using another computer and by copying the registry hive files to the %SYSTEMROOT%\System32\Config subfolder.
best of luck!

Mar 07, 2012 | HP Computers & Internet

1 Answer

Windows xp service pack 3 i have the system mechanic pro, the was a message for me to upgrade the product as i have a subscription,i did the upgraded, rebooted the system and got the following message: A...


Can you boot into safe mode and load a system restore point?
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Jun 28, 2011 | Dell OptiPlex GX270 PC Desktop

1 Answer

My laptop will not boot, instead it goes to a blue screen that states it is not able to access the hive.


I think this is the exact error : Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate

CAUSE
This issue can occur if the System or Software hive for the Windows XP installation is missing or damaged.

RESOLUTION:

To resolve this issue, please follow one of the following methods.

Use the Recovery Console Tool:


To restore a damaged registry hive, use the Recovery Console to restore the backup copy of the hive from the Repair folder. The Repair folder contains a copy of the system's registry hives that were created after the first successful startup of Windows XP.

WARNING : Although data should not be affected by the following procedure, you may need to restore changes you previously made to programs or system settings since the first time you successfully started Windows XP.

To replace the damaged registry hive and restore the backup copy of the hive from the Repair folder: Start your computer to the Recovery Console. You need your original XP CD, boot your PC from the CD and press R when it say 'Press 'R' to use recovery console.


In Recovery Console, change to the c:\Windows folder.

Type cd system32\config , and then press ENTER.

Type dir system , and then press ENTER.

If you cannot run the preceding command successfully (because the file is missing), skip to step 3. If you can run the preceding command successfully, type ren system system.bak , and then press ENTER.

Type copy c:\windows\repair\system , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type copy c:\windows\repair\software (instead of copy c:\windows\repair\system ), and then press ENTER.

You should receive a "One file copied" informational message. For additional information about how to use Recovery Console during startup, click the article number below to view the article in the Microsoft Knowledge Base:
Q307654 HOW TO: Install and Use the Recovery Console for Windows XP

IMPORTANT : If you encounter problems when you run the preceding commands, you may need to use the Change Directory command ( cd ) one folder at a time before you run the preceding commands. For example, type cd system32 , press ENTER, type cd config , and then press ENTER.

Type exit , and then press ENTER to quit Recovery Console and restart the computer.

i understand this looks a litle daunting, please get back to me if you have any trouble with this.

Oct 16, 2010 | Sony Computers & Internet

1 Answer

Error message " The registry cannot load the hive (file): SystemRootSystem32ConfigSOFTWARE


Repair / clean up your registry files (can go to visit http://www.Fix-pc-Master.com to solve)
If not successful, you can also re-install the system

If you are satisfied with my answer, be sure to click on the "Thumbs-Up". If you have further questions, please feel free to ask them. Thanks for using our service!

Apr 07, 2010 | HP Mini 1000 Netbook

2 Answers

The registry cannot load the hive file ?


backup the current hive file, and copy the hive file from repair folder to the config folder, that would solve the problem

Aug 27, 2009 | Microsoft Windows Server Standard 2003 for...

2 Answers

Blue screen: Stop: c0000218 {Registry File


Hi.

You would have to have the operating system repaired or completely re-installed.


Please rate me. Thank You.

Apr 16, 2009 | Acer Aspire 5315 Notebook

1 Answer

Hi, ihave a dell latitude d600 when i start up i get windows gui up, then i get a stop c000021a fatal error message stating that session manager sys process has terminated with a status of: oxc oooo26c...


  1. Start your computer to the parallel installation of Windows NT, and then start Registry Editor.
  2. On the Window menu, click HKEY_LOCAL_MACHINE on Local Machine.
  3. On the Registry menu, click Load Hive.
  4. Type the path to the System hive of the prior installation, typically %systemroot%\system32\config\system, and then click Open.
  5. When you are prompted for the name of the key, type TEST, and then view the following registry entry: HKEY_LOCAL_MACHINE\TEST\Select
  6. Note the setting for the Current DWord value in the preceding registry key. This is typically 0x1, and is represented as CURRENT:Reg_Dword:0x1. This value indicates that the "CurrentControlSet" for your original Windows NT installation corresponds to ControlSet001 in this window. A value of 2 would indicate that the "CurrentControlSet" for your original Windows NT installation would correspond to ControlSet002, and so on.
  7. Locate the following registry key HKEY_LOCAL_MACHINE\TEST\ControlSetXXX\Control\Session Manager where XXX is the CurrentControlSet that you identified in the preceding step.
  8. Under the Session Manager key, note and then delete any PendingFileRenameOperations entries.
  9. Click the TEST hive, and then click Unload Hive on the Registry menu.
  10. On the Registry menu, click Load Hive.
  11. Type the path to the Software hive of the prior installation, typically %systemroot%\system32\config\Software, and then click Open.
  12. When you are prompted for the name of the key, type TEST2.
  13. Remove any PendingFileRenameOperations entries in the following registry keys: HKEY_LOCAL_MACHINE\TEST2\Microsoft\Windows\CurrentVersion\RunOnce

    HKEY_LOCAL_MACHINE\TEST2\Microsoft\Windows\CurrentVersion\RunOnceEx
  14. Click the TEST2 hive, and then click Unload Hive on the Registry menu.
  15. Quit Registry Editor, and then restart your original installation



How and Why to Perform a Parallel Installation of Windows NT 4.0http://support.microsoft.com/kb/259003/EN-US/

Apr 13, 2009 | Microsoft Windows XP Home Edition

1 Answer

STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file):\System Root\System32\Config\SECURITY or its log or alternate. It is corrupt, absent, or not writable.


to fix the problem, you need the Installation cd, put it in, start the setup, and enter repair console when the first blue menu comes up.

In repair console, your going to have to copy the windows\repair directory to system32\config

to fix the problem.


After the files have been copyed, Well maybe might be better if you only copy the SECURITY file. so no login details get changed.


Then restart the pc and see if it worked. If not your going to have to perform a repair installation from the xp cd.

If you need more asistance, let me know. Good luck.

Mar 29, 2008 | Microsoft Windows Server Standard 2003 for...

2 Answers

Problem with pc


Here is the solution right from Microsoft.

 

SYMPTOMS
When you try to start or restart your Windows XP-based computer, you may receive one of the following error messages:

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE

Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate

CAUSE
This issue can occur if the System or Software hive for the Windows XP installation is missing or damaged.

RESOLUTION
To resolve this issue, use one of the following methods.

Use the Recovery Console Tool
To restore a damaged registry hive, use the Recovery Console to restore the backup copy of the hive from the Repair folder. The Repair folder contains a copy of the system's registry hives that were created after the first successful startup of Windows XP.

WARNING : Although data should not be affected by the following procedure, you may need to restore changes you previously made to programs or system settings since the first time you successfully started Windows XP.

To replace the damaged registry hive and restore the backup copy of the hive from the Repair folder: Start your computer to the Recovery Console.

Determine if the file that is mentioned in the "Symptoms" section of this article is present, and if it is, rename it:

In Recovery Console, change to the c:\Windows folder.

Type cd sytem32\config , and then press ENTER.

Type dir system , and then press ENTER.

If you cannot run the preceding command successfully (because the file is missing), skip to step 3. If you can run the preceding command successfully, type ren system system.bak , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type ren software software.bak (instead of ren system system.bak ), and then press ENTER.

Type copy c:\windows\repair\system , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type copy c:\windows\repair\software (instead of copy c:\windows\repair\system ), and then press ENTER.

You should receive a "One file copied" informational message. For additional information about how to use Recovery Console during startup, click the article number below to view the article in the Microsoft Knowledge Base:
Q307654 HOW TO: Install and Use the Recovery Console for Windows XP


IMPORTANT : If you encounter problems when you run the preceding commands, you may need to use the Change Directory command ( cd ) one folder at a time before you run the preceding commands. For example, type cd system32 , press ENTER, type cd config , and then press ENTER.

Type exit , and then press ENTER to quit Recovery Console and restart the computer.

Oct 23, 2007 | Computers & Internet

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