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Outlook exspress up dated and I can not sent e-mails, i recieve ok

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  • anthonyvolen Apr 18, 2009

    error message (0x80042109) 'outlook cannot conect to your outgoing (smtp) e-mail server

  • anthonyvolen Apr 19, 2009

    will not let me change from 25 to 26 as it tells me this can not be done as its the same users name

  • anthonyvolen Apr 19, 2009

    OFFICE 2007, I have tried all the above and deleted user and create a new user, changed 25 to 26 and back again. Windows Vista Home on pc

  • anthonyvolen Apr 19, 2009

    my pop setting is pop.mail@yahoo.co.uk

    my stmp setting is stmp.mail@yahoo.co.uk

    my other setting is now set at 26 and am not getting an error message but still not able to send

  • anthonyvolen Apr 20, 2009

    THANKYOU for ALL your help. I can now send e-mail's again

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You will need to make sure that your SMTP settings are correct. If you're using a private email server or an ISP mail server, you will need the correct settings.

Also, in some cases the SMTP server will require user authentication.

I'm not 100% where to find this in Outlook Express, but in Outlook 2007 you go to Tools > Account Settings > Select your account > Click Change... and from there you should be able to see a few settings.

Look for a checkbox that says:

My outgoing (SMTP) server requires user authentication,

Click that checkbox if it's not already selected. Chose option #2:

Log on using:

Enter your username and password in the appropriate fields. Save your settings and then try.

Let me know if this helps at all.

Given the fact that you said you can receive messages but cannot send, I know 100% that it's an SMTP issue which is fixable.

Posted on Apr 18, 2009

  • 3 more comments 
  • mat4 Apr 18, 2009

    What's your current incoming mail server (POP) and outgoing mail server (SMTP) settings?

    Example:

    Incoming: mail.yourdomain.com
    Outgoing: mail.yourdomain.com

    Plaese include the port settings as well, if you could.



  • mat4 Apr 18, 2009

    One thing you could try:

    If you check your Advanced connection settings, you should see an Outgoing (SMTP) port. In most cases it's 25 or 26. If it's not change to 25. If 25 does not work, try 26.

    This is one of the most common problems when connecting to remote SMTP servers.

    So, again, if the port reads 25, change it to 26. If it's on 26, change it 25. If it's not set to either 25 or 26, try changing it to either 25 or 26.


  • mat4 Apr 19, 2009

    What version of outlook express are you using?

    Also, is it for home use or at an office? If you're using it with an Exchange server that would be a bit different.

    What's your current incoming mail server (POP) and outgoing mail server (SMTP) settings?

    Example:

    Incoming: mail.yourdomain.com
    Outgoing: mail.yourdomain.com

    Plaese include the port settings as well, if you could.



  • mat4 Apr 19, 2009

    What's your current incoming mail server (POP) and outgoing mail server (SMTP) settings?

    Example:

    Incoming: mail.yourdomain.com
    Outgoing: mail.yourdomain.com

    Plaese include the port settings as well, if you could.

  • mat4 Apr 19, 2009


    1. In the Outlook main menu, click Tools, then Account Settings. This opens the Account Settings dialog box.


    2. On the E-mail tab, click New. This launches the Add New E-mail Account wizard.


    3. On the Choose E-mail Service screen, select Microsoft Exchange, POP3, IMAP, or HTTP, then click Next.


    4. On the Auto Account Setup screen, set the Manually configure server settings of additional server types checkbox and click Next.


    5. On the Choose E-mail Service screen, select Internet E-mail, then click Next.


    6. Enter your name as you want it to appear in messages in the Your Name field.


    7. Enter
      your full Mail Plus address (user@yahoo.com) or Business Mail address
      (for example, user@yourdomain.com) in the E-mail Address field.


    8. Select POP3 in the Account Type list.


    9. For
      a Mail Plus account, enter "pop.mail.yahoo.com" in the Incoming mail
      server (POP3) field and "smtp.mail.yahoo.com" in the Outgoing mail
      server (SMTP) field.


    10. For a Business Mail account, enter
      "pop.bizmail.yahoo.com" in the Incoming mail server field and
      "smtp.bizmail.yahoo.com" in the Outgoing mail server (SMTP) field.


    11. For
      a Mail Plus account, enter "pop.mail.yahoo.com" in the Incoming mail
      server field and "smtp.mail.yahoo.com" in the Outgoing mail server
      (SMTP) field.


    12. Enter your Yahoo user name in the User Name
      field. For a Mail Plus account, enter your mail address without the
      "@yahoo.com". For a Business Mail account, enter your mail address
      including the "@yourdomain.com".


    13. Enter your Yahoo Mail password in the Password field, then enter it again in the Retype Password field.


    14. Set
      the Remember password check box if you don't want to have to enter your
      password manually each time Outlook checks your mail.


    15. Make sure that the check box next to Log on using Secure Password Authentication is CLEARED.


    16. Click More Settings to open the Internet E-mail Settings dialog box.


    17. Click the Outgoing Server tab.


    18. Set the My outgoing server (SMTP) requires authentication check box.


    19. Select Use same settings as my incoming mail server.


    20. Click the Advanced tab.


    21. Make sure that Leave a copy of messages on the server is NOT checked.


    22. Make
      sure that This server requires a secure connection (SSL) is NOT checked
      under either Incoming server (POP3) or Outgoing server (SMTP).


    23. Click OK to return to the Internet E-mail Settings screen.


    24. Click
      Test Account Settings. The Test Account Settings dialog box appears and
      Outlook sends a test message using the settings you have just entered.
      If all is well, a Congratulations! message appears in the dialog box.
      Click Close to close this dialog box. If you didn't see the
      Congratulations! message, go back through this procedure from the top
      to check all your settings.


    25. Click Next then Finish.


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