Question about Rival U2-1403 Fan
Hello, I need to replace the motor in my 14" Patton Fan, Model A040882411. It had a 25 year warranty, which has not expired, but it seems the company has expired. Help! I love this fan. Thanks, mba53
I just had 2 patton fans replaced for free at 1-800-284-3267.all they needed was the serial #.
Posted on Jun 24, 2009
It still works, the 800 number that is. I called and told them I purchased the fan in 2007 and gave them the SN and she told me UPS would deliver a new fan since it is under a 10 year warranty. I will get a shipping label (prepaid) to return the old fan.
Posted on Jan 18, 2010
Rival owns patton now
1-800-323-9519 Good luck
Posted on May 06, 2008
I HAVE A PATTON PEDESTAL FAN 1010MP NEED SWITCH AND CASE BOLTS TO HOLD IT TOGETHER WEAR CAN I FIND
Posted on Jul 15, 2010
I called the number also and they are sending me a new fan no questions asked!
Posted on Jul 07, 2010
I just called that 800 number. Its now Holms, Div Of Jordan something. They are sending me a new fan! No cost.
Posted on Dec 14, 2009
I called the customer service number listed above, 1-800-323-9519. It is the correct number for the customer service line even though it now says "Crock Pot", which I think is Rival. They were AMAZING! I have 2 Patton U2 20 fans which I bought 10 years ago or so. One of them makes a screeching sound like the bearing went out in the motor. They asked me a few questions about and told me the fan has a 15 year warranty and they are sending me a new one (not the same brand as Patton evidently doesn't exist, but whatever the current version of this fan is). Are you kidding me!?!? The customer service was again, AMAZING.
Posted on Aug 03, 2013
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Posted on Jan 02, 2017
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