Question about Jenn-Air JCB2280HES Side by Side Refrigerator

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GE freezer/ bottom refrig won't turn on after short power outage

We just bought a new house with a fridge included. When the power company changed the electricity over to our name, the power went out briefly. The fridge stopped working, and we now can't get it to turn on again. We can't find a power switch after pulling it out from the wall. The breakers are fine. How can I get the fridge back on? Thanks!

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Does it have a light inside? Is the bulb good? does the light go out when you push the button in? Why was power off? To change over to your name doesn't require the power co to kill power. At least it doesn't here. Try plugging in a lamp or other appliance to the outlet. Does this work?
It may have went into defrost and will take up to 30 minutes maybe longer with power applied before it comes back on.
Checking power inside the box next power to the compressor.

Yes power to compressor?


. To Decide if Either your compressor is broken inside or the start components are not working properly.
Parameters’ are as follows and must MUST be true before continuing:
1 Condencer coil (outside coil) Clean and open for a ir flow
2 Condensor Fan motor is running and turning at enough speed and correct direction.
3 Voltage to the compressor is correct and supplied.
4 Decide if the compressor is Hot or warm or cold to the touch for future reference.
Cold or Hot
Could it be the compressor not running or that it has overloaded?
If you suspect the compressor try to follow this to decide your next step:
These little helps allow you to get the compressor running or decide that it needs replacing
1 Ohm the compressor terminals to ground and across to each other.
A. If any read anything to ground the compressor is bad. No Need to go further.
B. If the compressor is hot and you read through some points on the compressor motor (pins or terminals) but not through others wait up to 24 hours for an internal over load to reset. Internal type, usually AC and larger Refrigeration Compressors. Smaller refrigerator type compressors have an external over load. After 24 hours off or yours has an external overload re-ohm and see if all have readings to each other. If these read open IE No resistance between each other the compressor is bad.
Results your looking for:
Your readings between the compressor terminals should all be different and you should have 1 low 1 medium and 1 high resistance reading.
Add the low and mid reading together and the sum should be close to the highest reading. If it reads say 20% more or less then retest it a couple of times to confirm your not slipping on the terminals.
After 3 or 4 tries if the results don’t add up the compressor motor is bad. Replacement is required. Is this machine worth a new compressor? Is it still under warranty? Is the labor and all parts covered?
2 Assuming the above checks out:
Get a new Start relay (start capacitor if so equipped) relay and overload (and run capacitor if it has one) In other words everything that is external and attached to the wires or terminals on the compressor, and replace them on to the compressor. Then if it starts problem solved if it still does same thing the compressor is bad (broken mechanically inside the compressor) and you have to decide to replace compressor or replace the refrigerating compressor be it AC or Refrigeration..
A few times I have gotten a compressor to start after leaving it off for 6 to 12 hours then retrying it. See the compressor unless left off for 6 to 12 hours and sometimes as long as 24 hours Is tight due to linear expansion from heat. And about 1/2 the time it is ok after new start components are installed. The other 1/2 the compressor will be ok for a day or 2 then stop again. Most likely from a “hard spot” in the movement of the internal parts in the compressor.
No Power to compressor decide if you have a thermostat or a sensor. Thermostats have a knob and a small metal tube extending into the air on the refrigerator side. An electronic controls type has a sensor and a board that require a sheet of instructions to check out.
A thermostat type is easy to check put the wires together temporary and see if the compressor starts has voltage to it then, if so replace the thermostat.
I recomend if you have an electronic board and decide to replace it replace the sensor as well.


30 years of doing refrigeration and this has not changed.
Please rate me as high as you can and ask me to clarify anything you don’t understand.

Posted on Apr 18, 2009

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