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Hi, Waste toner container collects all the unused toner from inside the machine after every cycling, unfortunately the container gets filled up and needs to be emptied at intervals. The container looks like the image inserted, just open up your printer and locate the container and empty it then reset and all will be well.
this error refers to a misalignment of the carousel, i have one that randomly does it at the moment, i also have a replace black toner even though the toner is full, i'll get back to ya when i find a fix, the service manual says it can either be the 2nd motor, clutch or sensor, but in my case all three are working fine.
ERROR CODE: E020
“SECONDARY TRANSFER VOLTAGE CONTACT/RELEASE PROBLEM”
Electric parts which can cause the trouble:
• Transfer Roller Pressure Solenoid (SL2)
• Transfer Roller Pressure Position Detection Sensor (PC7)
• Engine Board (PWB-A)