I have a dell laptop and when i first power on the laptop, the screen is great and i can see everything just fine. however, once windows is loaded, the screen goes dark. I shine a light on the screen and i can see everything. I have tried to adjust the brightness setting as well as reinstalling my drivers but nothing seems to help. How can I fix this problem at home without having to pay someone to fix it for me?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hey Lea, Try the steps below to see if they will resolve this issue that you are having with your computer. If this does resolve the issue you can email me. My email address is listed below in my sigfile.
1) UNPLUG THE LAPTOP 2) REMOVE THE BATTERY 3) HOLD DOWN THE POWER BUTTON FOR ABOUT 30 SECONDS TO 2 MINUTES 4) THEN PUT THE BATTERY BACK IN 5) START IT UP..
The back light is the whole of the screen, the screen is illuminated by a CCFL lamp (fluro tube) on the bottom of the screen. A inverter supplies high voltage to this CCFL lamp. If
your laptop appears to boot up and the hard disk LED flashes, then the
problem is probably a back light fault. This can be a faulty inverter or a
faulty CCFL lamp. Please click on this link and follow my instructions
to identify the fault and possible fix :- http://www.fixya.com/support/r3598095-faulty_laptop_lcd_screen
If the power totally fails (i.e. power is cut off, LEDs turn off, fans stop, ... etc), then this more likely to be because of a short circuit developing in a failing semiconductor component, or a power supply problem.
However, if the laptop is still running & only the display on its LCD is cut off but the laptop itself stays powered on, then your laptop might be experiencing a failing screen inverter board, a failing screen backlight lamp, or a failing LCD screen cable.
TYPICAL INVERTER FAILURE SYMPTOMS
1. When you turn on the laptop, the screen lights up for a short period of time and then goes dark. You still can see an image but it is very dark, almost invisible and definitely not usable. When you restart the laptop, the screen lights up and then goes dark again. The laptop works fine with an external monitor. 2. Your laptop turns on but the screen remains dark all the time. You still can see a very dim image outline. The laptop works fine with an external monitor. 3. The laptop screen works fine for hours or even days, but sometimes it goes very dark as it mentioned above. When you restart the laptop, the screen works fine again.
Inverter failure symptoms are very similar to backlight lamp failure symptoms and in most cases you cannot tell which one is causing the problem until you replace either the inverter board or the backlight lamp. From my personal experience, inverter boards fail more often than backlight lamps. If you have to guess, replace the inverter first.
there is a invertor in LCD. it makes your lcd bright white shine. if it doesnt work you can have dark view. i mean something going on the lcd but you cant see clearly. take to tecnic service your computer.
Try to load to safemode by restarting the pc and hitting F8 before loading the windows, after you load to safemode right click on desktop screen and hit properties and check if you change the size of screen?or the setting there? also look for the device manager of your vedio card and check if it works properly.
If all this not working this means your vga converter has problem this is card inside your laptop mostly happen with dell laptops, if you donot want to change it now, try to see if you have external screen port and connect your laptop to external screen.
Let me know wat happen?
First Run a diags on the dell laptop. You can initiate it by pressing fn+power button together and start the laptop. It will go to the diags screen. Tell me if the diags pass or not and then we will troubleshoot further. Thank you Rakesh Dell Laptop Expert
this is a problem with windows you will need to reinstall you will either need to use the cd that came with your laptop (if one was included) or using the recovery partition. You can learn how to use the dell recovery partition in your user manual.