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Restoring Sage back up file

I am trying to restore a company backup file which has been created on the latest version of Sage Financial Controller on another machine onto my own which is version 10.02.0022 Error message keeps coming up which is: programfiles\sage\accounts\company.001attachments\nominal\1200\statements\288.pdf Can anyone tell me how I fix this please

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  • AvonJulie Sep 18, 2007

    Unfortunately Sage back ups are zipped so you cant access the files individually. Although it contains a multitude of different files you only see one file on the disk.

    When you go to restore a company back up file from within Sage it tells you which categories the files belong to like data,reports and layouts but you cant see the individual files.

    any other ideas?!



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All the back files that was created is on that other machine even while you may think its on that disk in theory YES but physically NO. Thats why you got this: Error message keeps coming up which is: programfiles\sage\accounts\company.001attachments\nominal\1200\statements\288.pdf Just one more try the disk you used look on it if it has the 288.pdf file you may be able to read it from the PDF software and then recreate it in the sage financial creater?

Posted on Sep 18, 2007

  • 2 more comments 
  • Peter Hirawani
    Peter Hirawani Sep 18, 2007

    Another solution I suppose would be when you created the backup from an earlier version when it saved the file it would be fresh on your disk but the file would be 288.pdf saved only......then when you go to restore it in the older version of that software perhaps you may have to open it rather than run it thats why this points to the program files and folders of where that software saving defaults too. However if it did not save to the disk it is because it saved it to the default setup in the original software. The only way to recover is to start again you make certain it saves to the disk. I hope Im making sense as not to confuse you sorry if I am.

  • Peter Hirawani
    Peter Hirawani Sep 18, 2007

    Ok I see you are line try to unzip the contents in a seperate folder and then using Sage go to that folder Ill wait?

  • Peter Hirawani
    Peter Hirawani Sep 18, 2007


  • Peter Hirawani
    Peter Hirawani Sep 18, 2007

    To unzip the file in Windows XP just click on it and then extract it to that disk then try Sage?



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Want to Backup and check your Windows Activation use WinKeyFinder

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1.. Your solution depends on what action you were taking when the error occurred. Please choose the appropriate selection.

You are opening your company file
You are storing your company file on a Windows server
You are storing your company file on a Linux server
You are restoring your company file

2.. Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1: Change the extension if the restored file extension is .qbm or .qbw.adr instead of .qbw
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for more help visit
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